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Manikandan Murugan, Sales Executive – Credit Card Sales

Manikandan Murugan

Sales Executive – Credit Card Sales·Derby Sales Management LLC,

United Arab Emirates

Diploma, Computer Science And Engineering

Work experience

Total years of experience: 11 years, 8 months

Sales Executive – Credit Card Sales

October 2025 - May 2026

Derby Sales Management LLC,

Dubai, United Arab Emirates

October 2025 - May 2026

• Promote and sell credit card products to prospective customers, clearly articulating features, benefits, fees and reward structures.
• Generate leads through cold calling, field visits, referrals and networking across assigned territories.
• Assess customer profiles and recommend suitable credit card products aligned with their financial needs.
• Handle customer objections professionally, providing accurate information to facilitate confident purchase decisions.
• Maintain up-to-date CRM records for lead tracking, follow-ups and pipeline reporting.
• Coordinate with internal teams to ensure seamless onboarding and post-sales support for new cardholders.
• Consistently meet and exceed monthly sales targets in a competitive, fast-paced environment.

Company industry:
Banking
Job role:
Customer Service and Call Center

Sales Executive – Credit Card Sales

November 2023 - September 2025

Titan Financial Brokers,

Dubai, United Arab Emirates

November 2023 - September 2025

• Promoted credit cards to prospects, clearly explaining features, benefits, fees and charges.
• Identified and qualified leads through cold calls, field visits, networking and referrals.
• Addressed customer objections on pricing and fees to successfully close sales.
• Provided after-sales support, assisting customers with card usage, charges and issue resolution.
• Maintained accurate CRM records for reporting, follow-ups and pipeline management.
• Achieved Consistent Performer award for sustained sales results.

Company industry:
Banking
Job role:
Customer Service and Call Center

Sales Manager – Brokerage & Financial Products

November 2015 - September 2023

Best Folio Solutions Pvt. Ltd. (Partner of Zerodha),

Chennai, India

November 2015 - September 2023

• Led sales of brokerage and investment products; conducted tailored product demos based on client financial needs.
• Drove new business through cold calling, networking events and digital outreach.
• Managed and mentored a team of 7, setting targets, monitoring KPIs and coaching on sales techniques.
• Implemented and optimised CRM to track leads, opportunities and client interactions.
• Conducted market research to identify new segments, competitor insights and growth opportunities.
• Collaborated with marketing on campaigns and promotions to support lead generation and brand visibility.

Company industry:
Financial Services

Customer Service Associate

July 2014 - August 2015

Reliable Business Solutions & Services Pvt. Ltd.,

Chennai, India

July 2014 - August 2015

• Handled high-volume inbound calls, resolving customer queries and service requests efficiently.
• Identified upselling opportunities while assisting customers, recommending relevant products.
• Recorded all interactions in CRM to maintain service history and ensure proper follow-up.
• Coordinated with sales and operations teams for quick resolution of customer issues.
• Received Exemplary Performance certificate for outstanding service quality.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

Education

FX Polytechnic College

April 2014

April 2014

Diploma, Computer Science And Engineering

India

GPA (percentage): 70%

GPA (percentage): 70%

Skills

CRM software
Expert
CRM software
Expert
MS Office tools
Expert
MS Office tools
Expert
BANKING
Intermediate
BANKING
Intermediate
BROKERAGE
Intermediate
BROKERAGE
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LEAD GENERATION
Intermediate
LEAD GENERATION
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES SUPPORT
Intermediate
SALES SUPPORT
Intermediate

Languages

English
Expert
Malayalam
Native Speaker
Tamil
Native Speaker

Hobbies

  • Multi tasking with AI tools