Program Manager
HCL Technologies Ltd
مجموع سنوات الخبرة :23 years, 9 أشهر
Managed Banking customer End to end project work in New Zealand. This is the biggest bank in this region. Managing projects in the range of 30-35 mn USD budget. Managing Vendor relationships
Responsible for End to End Management and providing oversight for multiple interdependent IT Infrastructure Transition and Transformation Projects including customers like
Disney : End to End Account Transition from IBM ( 15 Tracks)- In 4 Phases
PepsiCo: Heading Transformation and Technology Refresh work which includes- End to end Deployments and DC Migrations, SAP HANA Migration/Deployment, Network and Remediation Work
AstraZeneca: Complete Inflight Projects - Secondary DC Setup,
ANZ Bank New Zealand: Transformation : All Tech Refresh, All Application Migration, OS Upgrades, DB Upgrades
Discover Financial Services : Transition : Transition of Security Domain ( Security Vulnerability Remediation)
Western Union Business Solution : Account Transition of Infrastructure, Application and Testing Services- End to End Management for Delivery and P&L
Responsible for End to End IT Program Management- Transition & Transformation for Above Clients in the IT Infrastructure and Application Management areas.
Responsible for governance, management, budgeting, infrastructure and planning of efforts aligned with the organization's strategy.
Understanding and coordinating client’s needs / enhancements, customization of product accordingly and consult with technical team to provide solutions as per the delivery schedules
Lead project teams in designing, developing and implementing leading consolidation and reporting solutions that is consistent with clients' overall solution architecture
Manages people for programs or projects involving department or cross-functional teams focused on the delivery of projects and/or programs into a finished state
Good Understanding of ITIL model and exposure Interactions. Good Understanding of IT Metrics and Processes
Monitors the program/project from initiation through delivery, interfacing with customers or department personnel
Organizes project activities that may require interdepartmental meetings and communication ensuring completion of the program/project on schedule and within budget constraints
Accomplishments:
Managed Multiple End to End Projects for customers including Major Financial and Industrial Accounts (AMEX, Ameriprise, Capital One, Phillips Healthcare, Navistar, ACE Group, Panasonic, Astra Zeneca, )
Interfaced with different geographical teams to deliver the solutions to the different customers.
Responsible for End to End IT Transition & Transformation for External Clients in the IT Infrastructure area.
Managed a team of around 30 Project/Program Managers working on a portfolio size of around 15-20 mn USD.
Rendered remote infrastructure management services to the global customers.
Actively involved in IT infrastructure / application hosting projects, complex security projects in Banking / Industrial / Healthcare Domain.
Formulated the detailed implementation plans using MS Project / RPM (Account Specified Tool) to enable delivery of the technical solution document.
Functioned as Account Focal Point Manager for the key identified accounts.
Addressed the external customer meetings.
Oversaw all the technical changes for asset and configuration management for an account globally.
Escalated the relevant issues and risks in accordance to the TPD project issue & risk management procedure and the account specific process.
Ascertained all changes in accordance to the TPD change management process to prevent the implementation of unauthorized changes and cost exposures.
Served as Primary Interface to the Customer, other Vendors and all IBM and Alliance Personnel associated with the project.
Accomplishments:
Holds the credit of directing India Projects / Operations for PacketVideo.
SBU Head for the PacketVideo India Development centre
Mentored and managed the technical team of Managers, Leads and Engineers working on PV’s Operating System Abstraction Layer Integration on various Platforms like Linux, BREW, Symbian, Win32, APOXI based Development, etc.
Successfully established DLNA Testing / Development Lab in PacketVideo India.
Effectively comprehended the technology delivery process and global delivery model.
Served as Auditor on Projects for NextWave Wireless - HSC (Hughes Systique Corporation on Wireless, WiMax, AI- NM, BSE- Base Station Emulator, etc.
Ensuring the assignment of Correct Technical resources so that they understand the scope and deliver on time and with quality
Responsible for leveraging Technology Services, develop and maintain a relationship to ensure that the applications portfolios are fully supportive of business objectives. Ownership of proposals, including resource strategy, costing, reviews, risk mitigation
Establish and implemented short- and long-range IT goals, objectives, policies, and operating procedures for PV India.
Offshore development Centre for Neoware Inc. (www.neoware.com) which is one of the leading company in ThinClient Manufacturing and OS Development.
•Leading the Team for WindiwsCE Development on Applications and Base OS
•Responsible for Project Plans and Monitoring and Development of Projects based in WindowsCE Environment for Neoware ThinClients.
•Preparing SRS & EFS (Engineering Specifications) & DDS (Design Document), for various OS builds based on component add On’s.
•Reviewing and Modifying of MRD ( Marketing Requirement Document) for various enhancements and bug fixes in the product.
Worked on WYSE product development which is the worldwide leader in End-to End Server Centric Computing And Thin Client Manufacturers. Parrus Technologies was the Partner of WYSE till March 2005. (www.wyse.com)
•Performing Competitive product analysis for Various competitive products of WYSE and giving major suggestions and enhancement in the products for strategically marketing the products.
•Done performance testing and analysis based on the component requirement for a Thin Client for various models and OS versions (Linux, XPe, Windows CE, Blazer (proprietary OS of WYSE.
•Done analysis for Linux Flavor MontaVista, in comparison to RedHat ands SuSE.
Preparing SRS & EFS (Engineering Specifications) & DDS (Design Document), for various OS builds based on component add On’s.
•Responsible for preparing UTP’s and UTR’s for various addon’s for WIN CE development.
•Leading the Acceptance testing and Integeration testing for the release Images of Windows CE build 4.2 on the WYSE Thin Clients along with the BUNDLED addon’S.
•Testing new releases for Windows CE on WYSE Thin clients before general release and proactively during daily support activities
•Good understanding of RDP, Citrix Metaframe and Connections to the Servers (RDP and Citirx Metaframe and NFUse in Citrix, along with published applications).
Handled a Project for an NGO. For the data preparation and GIS Application preparation. Projects involves data preparation and to perform various analysis and thematics.
• Preperaton of detailed SRS and detailed project plan
• Execution of project through some vendor company in Mumbai and some in house developments
• Understanding RFP's, going to client sites and writing Technical Proposals.
• Full understanding of SDLC and software quality process.
• Managed a GIS project on NRM (Natural Resource Management).
• Handled a team of 4, for a web based project on .NET and SQL SERVER 2000.
Worked on an E-COMMERCE project involving
Designing of a backend database for the Construction industry of US.
oWorked on a project of GEOPOSITION and the Database of the Traffic Sign Network of US.
oWorking on Development in AutoCAD using ObjectARX and VC++. This involves developing of tools in AutoCAD (Creating .arx files), for GIS applications and many such applications in Map Basic, VB etc.
oDesigned a Work Flow Management System for Client-Server flow using VB 6 AND Mapobjects.
oDeveloped a VBA interface in autocad map to import shape data in Oracle 8i spatial to autoCad viewer.
oAuto Tracking of point in a line shape file using VB and MapObjects 2.0 and interpolating points between vertices at a known distance.
oCreating line buffers in VB and map objects using ESRI Shape Files and Image files.
oDeveloped Many more utilities in VB, ARX, MapBasic and Some using Mapobjects.
oDeveloped an ARX which extracts line data from SQL server -(lying in BINARY format), depends upon user selection. The lines only inside the user dragged box comes to AutoCAD MAP viewer
PROJECT TITLE Geo Database
ROLEDesign, coding
PROJECT DESCRIPTION:
GIS spatial database software on imports various file formats (shp, mid/mif, etc.)
ROLE AND CONTRIBUTION:
Designed and developed a component which imports and exports the spatial data
to MS SQL 8.0.
PROJECT TITLEPROCESS AUTOMATION (GIS)
ROLE Design, coding
PROJECT DESCRIPTION:
Automation of various GIS projects using work flow tools, file format conversion tools and image processing modules.
ROLE AND CONTRIBUTION:
•Major job includes Automation of ongoing projects in Whole GIS DIVISION .
•Developed Lot of utilities in ARX (DLL’s )in C++/VC++ and workflows in VB and Map Objects for automation of various projects.
•And many more such modules in path to automate the work flow in various telecom, remote sensing, land development and other GIS projects for National and Multinational Clients .
Its a part time 3 year masters Degree - Masters in Computer Application (M.C.A)
Stood 3d in University. Did B.Arch with Honours