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Manish Kumar , Customer Service Representative

Manish Kumar

Customer Service Representative·Dubai Kanz Jewels

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 2 years, 1 months

Customer Service Representative

January 2024 - January 2026

Dubai Kanz Jewels

Dubai, United Arab Emirates

January 2024 - January 2026

High-ValueClientHandling: Managed premium customers
with accuracy, timely assistance, and a strong focus on
trust-building.
Issue Resolution: Handled inquiries, complaints, and
service requests efficiently, ensuring smooth and reliable
customer experience.
Product Advisory: Guided clients on jewellery options,
features, and purchases, contributing to higher conversion
and repeat business.
Service Accuracy: Maintained strict quality standards in
billing, documentation, and showroom processes.
Professional Communication: Delivered polished,
customer-centric interactions suitable for a luxury
environment.
Company industry:
Retail & Wholesale

Education

SGVUUniversity,Jaipur

January 2021

January 2021

Bachelor's degree, Business Administration

India

Skills

BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
CONTRACT ANALYSIS
Intermediate
CONTRACT ANALYSIS
Intermediate
CREATIVITY
Intermediate
CREATIVITY
Intermediate
CRITICAL THINKING
Intermediate
CRITICAL THINKING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
SALES SUPPORT
Intermediate
SALES SUPPORT
Intermediate

Languages

English

Beginner

Hindi

Beginner

Training and Certifications

Certifications
DiplomainDigitalMarketing
DiplomainComputerEducation

Hobbies and interests

Playing Chess
Gardening
Playing Cricket
Travelling