Manisha Bhandari

A premium leather goods brand known for quality craftsmanship
1. Boosted overall sales by 20% through focused sales planning, CRM initiatives, and team performance tracking
2. Conducted regular employee training sessions to improve product knowledge and enhance customer engagement
3. Improved UPT through successful upselling/cross-selling strategies and KPI-based staff incentives
4. Managed four store operations, inventory, and visual merchandising with a sharp focus on compliance and efficiency
5. Fostered a high-performance culture through strong team-building and people management practices
6. Enhanced CRM database by 30% by driving structured data capture and loyalty building efforts
7. Ensured 100% operational compliance with airport and brand SOPs across all
locations

A well-known sportswear brand
1. Analyzed sales KPIs, customer engagement metrics, and inventory levels using data
analytics tools to identify trends and optimize store operations
2. Developed and executed customer engagement strategies, including upselling and
cross-selling, leading to a sustained 1% monthly increase in sales over a 2-month
period
3. Conducted customer interactions to gather insights on preferences and behaviour,
which informed targeted marketing campaigns and improved product placement
Optimized visual merchandising by analysing store traffic data and repositioning
slow-moving inventory to high-traffic areas, boosting sales by 30% within a month

Worked on inbound stock logistics and Visual
Merchandising Assistance (colour blocking, alignment)
Gained practical learnings in Customer Relationship
Management, POS, Cash Management and other store
logistics
Facilitated over 200  customer interactions to gain
insights into customer behaviour
Successfully enhanced sales during the End of Season
Sales by fostering a positive team environment and
applying effective retail leadership strategies

An electronics manufacturer focusing on consumer products
1. Collected and analyzed market data from industry reports, competitor websites, social media, and customer reviews to identify key trends and insights for marketing strategies
2. Analysed marketing data to develop a comprehensive strategic plan that targeted key growth areas, resulting in an increase in customer engagement within six months