Manoj Kallath

Functional Expertise:
 Ensuring and implementing adherence to HACCP regulations and ISO 22000
 Accountable for managing the P&L of the department
 Ensuring F&B operations are operated below food cost, under budgeted manpower cost,
steering toenhance profitability
 Developing and implementing procedures, control systems for maintaining hygiene and quality
standards; leading efforts for streamlining processes and generating cost savings in operations
 Directing the entire gamut of operations, reorganizing & controlling food / beverages cost
control, financial budgeting, forecasting, inventory control and MIS of the department
 Spearheading customer service operations for rendering and achieving quality services;
providing first line customer support by answering queries & resolving their issues
 Forecasting expenses, controlling payroll and other relevant costs; minimizing loss and misuse
in order to achieve and exceed the budgeted profitability
 Successful introduction of new brands in the Restaurant and Cloud Kitchen Category
 Contributing in the procurement of operating supplies & equipment and contractingwith thirdparty vendors for essential equipment and services
 Supervising all aspects of kitchen management from menu-planning to monitoring food
production and ensuring compliance with quality, safety & hygiene standards
 Leading employee training & development division by monitoring competency grids and
identifying training needs for skill / competency up-gradation
General Administration:
 Heading the entire gamut of general administrative encompassing technical, transportation &
housekeeping operations; finalizing service agreements & facility plans in association with
contractors for deploying tasks consistent withthe pre-set budgets
 Working on visa letter, visa registration, bill processing and so on
 Shouldering the responsibility of creating annual / quarterly budgets & annual plans for
handling facilities consistent with organizational requirements, and managing cost-efficient
procurement of material
 Ensured fiscal prudence for timely budgeting, planning, procurement/ purchase schedules;
delivering extensive support in managing fleet, cafeteria, festivals as well as renewal of AMCs
 Scheduling and coordinating meetings, interviews, appointments, events and other similar
activities for supervisors, which also includes travel and lodging arrangements
 Rendering support in maintaining Purchases (Imports/ Procurement & Local buys) and
ensuring timely custom clearance of the logistics for uninterrupted operations
 Chalking out and executing housekeeping policies as well as standardized systems / processes
 Establishing & implementing departmental SOP’s, procedures & control systems and sustaining
optimum quality standards; ensuring significant cost savings in operations
 Directing and supervising huge manpower, delivered extensive training them into a cohesive
workforce/team so knitted that it provided a functional, homogeneous and viable force to fit
into any organization during Assignments
 Providing strategic leadership focused on value delivery, system reliability, efficiency/cost
control, training, budget/project planning and resource management
 Guaranteeing smooth management of daily administrative (transportation, travel &
accommodation, cafeteria) activities, housekeeping, inventory control & maintenance (planned
/ preventive) for owned infrastructure vendor
 Strategizing plans for the procurement of materials, stationery & office equipment; safeguarding
correct forecasting of supplies to maintain optimum inventory and sustaining cordial relations
with vendor base to get competitive rate

 Forecast Requirements, prepare an annual budget, schedule expenditures, analyze variances and initiate corrective actions.
 Develop Operations systems by determining product handling and storage requirements, develop, implement and enforce and evaluate policies and procedures.
 Develop processes for receiving product, equipment utilization and inventory management.
 Recruit, select, train, assign, coach, counsel and discipline employees.
 Communicate job expectations, planning, monitoring, appraising and reviewing job contributions.
 Plan and review compensation actions, enforcing policies and procedures.
 Contribute operations information and recommendations to strategic plans and reviews, prepare and complete action plans.
 Implement production, productivity, quality and customer service standards; resolve problems, complete audits, identify trends.
 Maintain safe and healthy work environment by establishing .following and enforcing standards and procedures, complying with legal regulations.
 Responsible for all department managers and supervisors with review /approval of responsibilities for all operation employees.
 Run a safe, injury/incident free work place.
 Review and approve all operational invoices and ensure they are submitted for payment.
 Work closely with the management team to set and implement policies, procedures and systems and to follow through with implementation.

Leading a team of 250 + staff which includes providing food, housekeeping, laundry, janitorial, reception, maintenance, gardening, gym, sports, barber, minisupermarket and security services to the clients.

Key Highlights:
 Managing 500 rooms for the clients with an effective team of reception and housekeeping, attaining 5 star service standards.
 Providing food and services for the guests staying in the rooms with standards on par with client requirements.
 Heading the kitchen with the assistance of Executive Chef and providing best food services in the restaurants for the clients, outdoor food functions by the pool, in open lawns, theme nights, barbeque dinners with effective cost management..
 Ensuring service quality standards and monitoring the services of the services team in the meetings, conferences, functions in co-ordination with the Sr.Captain and Captain.
 Conducting professional supervision /management of the whole camp which includes even Accommodation for the Contractors with the help of Maintenance, gardening, security, sports attendant and janitorial departments.
 Maintaining and adhering to client site policies.
 Liaising with the Corporate Office for all the documentation, recruitment and other contractual obligations.
 Serving as responsible person for health & safety legislative compliance and identified costs impacts & prioritized work programs accordingly with the help of HSE Officer on site
 Heading the welfare committee for the staffs for their welfare.
 Excellently serving Sheikhs and other Dignitaries visiting ADCO.
 Managing the landscaping and beautifying the entire area with the help of Head Gardener.
 Ensuring all the operations run smoothly and efficiently as per clients requirements and within our budgeting
Requirements with effective cost management.

 Deftly ensured service quality standards and monitored performance.
 Conducted professional supervision /management of camp.
 Maintained and adhered to client site policies.
 Administered the staff accommodation, catering, kitchen, recreation, maintenance, security and facilities management.
 Served as responsible person for health & safety legislative compliance and identified costs impacts & prioritized work programs accordingly.
 Effectually offered food & related services to the executives and the 3000 labourers in cafeteria/mess.
 Excellently served Sheikhs and other Dignitaries visiting EMAL.

Project EMAL (Emirates Aluminium)
Description: Spearheaded the Executive Cafeteria serving the C.E.O., V.P.S. and other Executives and including the mess areas serving around 3000 labourers. Administered the Residential Accommodation Housing the employees of the client, the Janitorial Staff, thereby assisted them in the cleaning of the plant, residential areas, gardening and maintenance.