Manager
Ericsson India Pvt. Ltd.
Total years of experience :19 years, 1 Months
I am looking after the Transmission Department in this Organisation. I have 25 members in my team.My KRA's are :
To ensure 100% NMS Visibility for all Ne's in the server.
Maintained Network Availability as per agreed SLA.
Fault Restoration as per agreed SLA.
Performance measurement of all the Ne's deployed in the network.
Trainings to field staff.
24X7 hours technical support to field team.
W
Worked as OSE (Operation Support Engineer), in Wireline department.Also handled special projects of DSLAM and MEN implementation during this tenure.
Worked in QA department.Ensure the quality check for the products.
Three years diploma in Electronics & Communication Engineering. BSC in Computer Science & Information Technology.