General Manager
APS Traders (Civil supplies & Construction company
Total des années d'expérience :10 years, 9 Mois
•Providing excellent customer service to maximise sales on the sales floor and at the cash desk.
•Actively working with materials - ensuring our high standards are maintained at all times.
•Processing our customer transactions at the cash desk.
•Receiving and processing our deliveries.
•Helping to prepare our season sales by following designs collaborations.
•Following our store routines, policies and guidelines to assist in loss prevention and safety in the store.
•Working well in the team and actively supporting your colleagues.
•Responsible for daily banking, budgeting, expenditures and other financial duties.
•Developed strategies to increase revenue.
•Ensuring that your department team is providing excellent customer service on the sales floor and at the cash.
•Working together with the store Visual team to ensure that our products are displayed according to company guidelines, promotional activity and seasonal trends.
•Recruiting, training and developing your Sales Advisor team together with the Store Manager.
•Planning your staff scheduling and organising your department to meet the needs of the business and maximise profitability.
•Ensuring our store routines, policies and guidelines are met to assist in loss prevention and safety in the store.
•Setting an example for your team by acting as a role model using our values.
•Responsible for operation and marketing decisions.
•Organizing conferences, Workshops and advanced training for employees.
•Responsible for staff recruitment and public relations for the concerned branch.
•Supervising non-creative staff to ensure smooth flow of business.
•Fielding customer concerns and implementing changes to meet the needs of the customers.
•Ensure brand management and development.
•Responsible for daily banking, budgeting, expenditures and other financial duties.
•Developed strategies to increase revenue.
Score: Merit The course consisted of many intensive simulations, which model real life situations and problems apart from lectures, thereby providing an in-depth knowledge and a picture of the existing scenarios in various areas in real life. The course balanced both purely management subjects and engineering and manufacturing management areas. It consisted of Logistics & Operations Management, Product Design and Development Management, Operations Strategy for Industries, Project Planning and Management & Control, Strategic Marketing, Financial Analysis & Control Systems, Lean Principles and Application, quality reliability and maintenance, supply chain management, Organizations people and performance. Dissertation Undertaken – Role of RFID in automobile industry.