Manager
AMAZON INDIA
Total years of experience :5 years, 3 Months
Managed Last mile delivery operations with a remarkable 94% Delivery Success Ratio. Led the Kirana store 'I Have Space' program, onboarding 140+ stores for peak seasons with a team of 8 associates. Implemented route planning software tools, leading to a 27% routing efficiency, warehouse management. Trained & organized 20+ direct team members and 150 + vendor associates to ensure optimal delivery speed, managing an average daily volume of 14000 shipments, including small and volumetric packages. Decreased CPS (cost per shipment) by 9% while enhancing per associate productivity from 38 to 45.
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