Retail Auditor
Rasasi Perfumes
Total years of experience :15 years, 9 Months
Store Audits
Reporting Audit findings to Managing Director & General Manager
Tracking Audit results
Sending reports to Area Managers for Action Plans
Coordinating with Projects for maintenance issues
Preparing required Formats
Preparing/Updating Standard Operating Procedures as per current business
Preparing Audit checklist as per SOP
Gauging levels of financial risk within stores
Liaising with managerial staff and presenting findings and recommendations
Ensuring procedures, policies, and regulations are correctly followed and complied with
Identifying if and where processes are not working as they should and advising on changes to be made
Liaising with managerial staff and presenting findings and recommendations
Working as ADMIN-MANAGER in DEBENHAMS from 6th OCT 2013 till date.
Responsibilities-
Daily figures and Target Sheets
Daily Morning briefing
Banking sales cash
Daily sales reports
Maintaining documents (price override, Discounts, Refunds, Exchange, Failed Transactions, Void transactions)
Safe count
Updating staff’s HRSSI (attendance)
Tracking Customer Database
Updating Staff’s Time In Lieu tracker
Managing staff’s Vacations
Investigation with staff if absent
Preparing staff’s Schedule
Monthly store Auditing
Applying for Police permits and Mall permits if any promotion in store
Managing Staff’s HRSSI (attendance) amendments if any
Handling Petty Cash
Managing health and safety trainings for staffs (Fire, Loss Prevention, Escalating procedures)
Coordinating with third parties if any breakdown in store
Updating Notice boards
Preparing Stock loss action plan
Preparing Productivity report
Worked as Asst Chief Cashier at Centre Point, Handling customers and front-end cashiering/ billing and all admin related works
Worked as ASST- SHOWROOM MANAGER in Denizen (Apparels).
Store processes and daily planning activities.
Reducing shrinkage, sales plan and auditing.
Daily morning briefings with staff
Motivating staffs to achieve targets
Visual merchandising as per company standards
Sending Daily sales reports, weekly reports and Monthly reports to Head office
Depositing Sales cash at bank
Maintaining petty cash details
Maintaining Inventory reports (Stock Inward and Outward)
Planning Staff Schedule
Doing stock check frequently to tackle shrinkage
Training to staff for on going Promotions
Attending Inbound calls and solving customer queries and assisting them in credit cards.
BACK-END CASHIER
Worked as Customer Care Associate at My Dollar Store for a period of 1years.
Worked as Back End Cashier at My Dollar Store for a period of 1year and 8 Months.
Customer database management.
Store processes and daily planning activities.
Reducing shrinkage, sales plan and auditing.