IT Infrastructure Engineer
Deloitte Middle East
Total years of experience :11 years, 9 Months
Project: Upgrade and Rollout of Card Processing system (Vision plus to Way4) for Network International.
Domain: Banking, PCI.
Managing Infrastructure and Environments for the project.
Conducting stand-up call everyday with Dubai and Bangalore (India) infrastructure team.
Enabling and installing all Infrastructure based requirements (like EUC, Solaris, Unix Servers, Vision Plus, Way4, Control M, TIBCO, Talend, ORB tools and software like sourcetree and Bitbucket, etc) for the project.
Installing, creating user account and managing Way4 at user end.
Ability to provide leadership and training to newly joined teammates on technical aspects of establishing and improvising IT Infrastructure network.
Providing End-to-End Release planning, governance and management across all the phases of the project (Development, Unit Testing, SIT, UAT, Dress Rehearsal, Pre-Production and Production Deployment)
Implementing and Managing Projects related to Application Migration, Packaging, Deployment and other end user computing related services.
Implementing and monitoring Aruba ClearPass network access control to unify, manage and secure the WI-FI and LAN.
Monitoring Blockers / Impediments for seamless deliveries / Managing Assets Trackers.
Tracking incidents in BMC Remedy Tickets and closing tickets in timely manner to maintain SLA.
Planning effective Infrastructure and Release/Deployment strategies.
Creating, managing and tracking Project Release Plan for scheduling multiple deployment phases planned for the project.
Responsible for capacity planning, including allocating storage, providing hardware and software redundancy, and planning future expansion requirements
Supported infrastructure from an engineering and architecture perspective.
Worked as IT Coordinator and Infrastructure Lead from Client perspective.
Domain: Health Insurance
Installation of Sun Servers(Solaris 10) and Windows desktop
SVM implementation and configuration
User management
Sun Server and desktop support.
Documentations and handover to customer.
Upgrading newer version of Windows OS, Solaris and Antivirus.
Deal professionally with hardware and software support vendors.
Troubleshooting Hardware and Operating system related issue.
Providing support to various localized applications, which are being used by the customer.
Follow-up with vendors in case of Hardware and software problems
Project: I-Support Security Solutions is a global provider of Managed IT solutions that help optimize, and trans-form, IT infrastructure and end-user services.
Domain: IT infrastructure and Security solution.
Installing, configuring and maintaining Sun Servers.
Installing OS like Solaris, Windows and Linux Product.
Timely Health's Checkup on all production servers
Implementing RAID using Solaris volume manager and SUN Cluster 3.2.
Controlling and monitoring Network configuration.
Configuring and Troubleshooting related issue via OBP, ALOM, ILOM & RSC.
Managing the Sun Storage using CAM (Common Array Manager)
Good Understanding on Sun Storage, EMC Clariion and Brocade SAN switches.
Monitoring and managing the SAN by using Navisphere manager.
Resolving the issue through calls and remote support.
Planning and resolving the issue within the specified downtime.
Project: Sun Server Field Support Engineer for various client.
Domain: Sun Server - AMC
Worked as a field engineer as a sun server hardware and OS Support Engineer.
Installing, configuring, maintaining and performance monitoring Sun Servers.
RAID Implementation
Recovering the Root Password.
Regular Health check-up of Sun Servers using vmstat, iostat, etc.
Rack mounting, Installing/Configuring new servers according to customer.
Troubleshooting Sparc/X86 Hardware & Operating system related issue.
Performing file system Backup and Restore using ufsdump and ufsrestore.
Providing support to various localized applications, which are being used by the customer
Making excellent co-ordination with Oracle -Sun Microsystems for technical issues.
Bachelor of Science (Mathematics) from The New College affiliated by University of Madras in 2001 - 2004.