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mansour shamrookh, Analyst business support and services

mansour shamrookh

Analyst business support and services·Al-Ittefaq steel product company

Saudi Arabia

Higher diploma, Information Technology

Work experience

Total years of experience: 13 years, 5 months

Analyst business support and services

January 2013 - Present

Al-Ittefaq steel product company

Dammam, Saudi Arabia

January 2013 - Present

taking care of all IT support at the plant

Company industry:
Industrial Production
Job role:
Information Technology

Analyst business support and services

January 2013 - Present

Al-Ittefaq steel product company

Dammam, Saudi Arabia

January 2013 - Present

taking care of all IT support at the plant

Company industry:
Industrial Production
Job role:
Information Technology

Education

Jubail Industrial College

July 2011

July 2011

Higher diploma, Information Technology

Saudi Arabia

GPA (point): 3.04 out of 4

GPA (point): 3.04 out of 4

Graduated from jubail industrial college as information technology specialist

Skills

Remote Support
Expert
Remote Support
Expert
Helpdesk
Expert
Helpdesk
Expert
IT
Expert
IT
Expert
IT HelpDesk
Expert
IT HelpDesk
Expert
IT Technical Support
Expert
IT Technical Support
Expert
outlook
Expert
outlook
Expert
operating systems
Expert
operating systems
Expert
computer hardware troubleshooting
Expert
computer hardware troubleshooting
Expert
communication & team work
Expert
communication & team work
Expert
nexthink
Expert
nexthink
Expert
field support
Expert
field support
Expert
IT Technical Support
Expert
IT Technical Support
Expert

Languages

Arabic
Native Speaker
English
Expert

Memberships

Saudi Engineering Council

Saudi Engineering Council

February 2021

Training and Certifications

Training
office 365
newhorizon
Nexthink V4 Essential
Newhorizon
windows 8
newhorizon

Hobbies

  • Freestyle Football