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Ahmed Mansour, Executive Secretary

Ahmed Mansour

Executive Secretary·Al Joudah Contracting

Egypt

Bachelor's degree, English Language and Literature

Work experience

Total years of experience: 17 years, 10 months

Executive Secretary

June 2012 - Present

Al Joudah Contracting

Jizan, Saudi Arabia

June 2012 - Present

-prepare and manage correspondence, reports and documents
-implement and maintain office systems
-arrange and confirm appointments
-organize internal and external events
-handle incoming mail and other material
-set up and maintain filing systems
-set up work procedures
-collate information
-maintain databases
-communicate verbally and in writing to answer inquiries and provide information
-coordinate the flow of information both internally and externally
-repare daily, weekly and monthly reporting
-Carry out any other tasks as delegated by the General Manager

Company industry:
Civil Engineering
Job role:
Administration

Secretary and Customer Service

July 2010 - May 2012

El Nahda Press

Egypt

July 2010 - May 2012

•Recording the amount of money spent and received daily by clients or company management using computer.
•Entering data on computer using Excel and Word.
•Customer Service.
•Secretarial work.
•Meet our clients, negotiate with new customers.
•Dealing with Governmental Institutions members

Company industry:
Merchandising
Job role:
Customer Service and Call Center

Receptionist

July 2008 - April 2010

Badrh for Optics

Egypt

July 2008 - April 2010

•Entering data on computer using Excel and Word.
•Customer Service.
•Greeting clients, know what they need, lead them to their right destination, etc.
•Deal with queries from customers and employees.
•Maintain a log of visitors, inquiries, faxes, and other relevant details.
•Distribute incoming mail.

Company industry:
Merchandising
Job role:
Customer Service and Call Center

Education

Faculty of Arts, Mansoura University

July 2010

July 2010

Bachelor's degree, English Language and Literature

Egypt

Skills

Language Skills
Expert
Language Skills
Expert
Office Work
Expert
Office Work
Expert
Company Secretarial
Expert
Company Secretarial
Expert
Administrative Duties
Expert
Administrative Duties
Expert
Communication Skills
Expert
Communication Skills
Expert
MS Office
Expert
MS Office
Expert
Presentation Skills
Intermediate
Presentation Skills
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Answering Telephones
Intermediate
Answering Telephones
Intermediate
Popular computer software
Expert
Popular computer software
Expert
Document Management
Intermediate
Document Management
Intermediate
Office Administration
Intermediate
Office Administration
Intermediate
Internet
Expert
Internet
Expert
Language Skills
Expert
Language Skills
Expert
Office Work
Expert
Office Work
Expert
Company Secretarial
Expert
Company Secretarial
Expert
Administrative Duties
Expert
Administrative Duties
Expert

Languages

English

Expert

Spanish

Beginner

French

Beginner

Training and Certifications

Certifications
Certificate of Completion
AMIDEAST
Dec 2011 - Dec 2011