MANSOUR MOHAMMED ELGANAINY

+ Develop and implement store operations strategies that improved efficiency and profitability.
+ Build and maintain strong relationships with suppliers and clients, resulting in increased
repeat business and better terms.
+ Analyze financial performance, including P&L, to identify improvement areas and control costs.
+ Supervise and develop administrative and operational teams, fostering accountability
and high performance
+ Streamline workflows and enhance customer satisfaction through continuous process improvement.
+ Executed foreign currency transactions (buying & selling) with high accuracy and compliance.
+ Set competitive exchange rates based on real-time market analysis to maximize profitability.
+ Managed daily liquidity forecasts and currency stock to ensure optimal cash availability.
+ Ensured strict adherence to AML policies and regulatory requirements
+ Acted as Branch In-Charge in the absence of the Manager, ensuring smooth operations.
+ Delivered exceptional customer service, maintaining high satisfaction and loyalty.

Experienced Spare Parts Shop Manager with strong knowledge of automotive parts, inventory management, customer service, sales operations, and supplier coordination. Skilled in improving store performance, managing stock efficiently, and building long-term customer relationships.

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Ensured full compliance with AML policies and operational
procedures.

• external auditing support.
Managed customer orders, issues, and complaints to ensure
high satisfaction.

+ Managed daily accounting operations including journal entries, ledger posting, and reconciliations.
+ Supported internal and external audits and ensured compliance with financial regulations.
+ Maintained accurate financial records and documentation for all transactions.
+ Handled customer orders, resolved issues, and improved overall service quality.

• processed refund transactions.
Audited G4S accounts and provided high-level support to
banking clients.

+ Supervised E-Cash card operations and resolved technical and customer issues effectively
+ Processed card statements, refunds, and other transactions with 100% accuracy.
+ Audited GAS accounts using TH program and ensured compliance with bank standards.
+ Provided operational support to E-Cash locations and enhanced customer experience.