Senior Project Manager
AHLI BANK SAOG
Total years of experience :35 years, 1 Months
Deliver first-rate support to the IT department and business users in creating automation strategy, business requirements, selection, and evaluation of IT solutions for loans management, digital branch, and CRM. Educate and direct junior project managers in completing assigned tasks. Create, examine, and improve project management policies and processes.
KEY ACCOMPLISHMENTS
•Identified need for skills improvement and conducted regular hiring and training sessions for IT and PMO teams that improved overall work efficiency.
•Directed key programs to assure migration of IT systems including internet/mobile banking, HR, transaction banking, and domain migration from parent organization to Oman IT center.
•Planned, supervised, executed, and finalized key projects related to digital transformation initiative such as digital branch and internet/mobile banking while complying with budget and time constraints.
•Achieved bottom line results by developing and executing effective project and program plans covering budgets, schedules, and resource plans.
•Head the Project Management Office for interim period until new Head of PMO was appointed.
•Provided advisory to IT Operations and Support in hiring resources, automation strategies and policies and procedures.
Assumed and maintained responsibility for selecting and evaluating technologies for digital channels and EFT switches, such as branchless banking, POS, ATMs, e-Wallets, and e-commerce hosting.
KEY ACCOMPLISHMENTS
•Offered strategic direction and guidelines to the senior management in gathering and examining requirements, defining technical architecture and project planning tasks.
•Set a benchmark of excellence by developing and implementing cost-effective solution strategies.
IT
Rendered keen eye for details to prearrange, supervise, and lead everyday activities of regional IT hub of Arab Bank Plc. Gulf and Yemen Region out of Dubai UAE. Designed goals, objectives, policies, strategies, and procedures based on the best practices and well-known standards to assure implementation of IT related initiatives in the region. Identified, scheduled, and resolved complex budgets, staffing, and HR related issues. Strategically positioned as a member of IT steering, IT operations integration, and security committees. Interacted with IT units in Global Office in Amman, Jordan.
KEY ACCOMPLISHMENTS
•Spearheaded the development, supervision, and execution of new Global DR/data center, DR planning, e-channels, and core banking projects.
•Fulfilled business requirements via close collaboration with business executives in each country.
•Significantly enhanced audit compliance to 99% by developing and executing effective policies.
•Minimized costs of operation by 20% as well as raised service availability to 98%.
One year intense Post grad diploma program conducted by IBA and IBM in collaboration which covered business and computer courses. The program consisted of class room training as well as practical exercises with internship in well known business entities. The program was concluded with completion of a three month project.