Manu Ibrahim

Key Responsibilities:

Responsible to set up Reliance Life’s first overseas Branch office in Qatar

Initiate Bancassurance tie ups and Agency model for full-fledged operations by H1

Liaison with Head office (India), Regional Rep office (UAE) and Qatar Financial Center for Branch set up related processes

Formulation of Budget & Long term strategy for proposed Branch office

Design new Underwriting limits, guidelines and processes for Qatar market

Reporting directly to VP & Head-GCC

Heading International operations for Reliance Nippon Life Insurance Co Ltd for GCC market.

Key Responsibilities:

Responsible for Sales and Operations start up in the Kingdom of Bahrain.

Managed Bancassurance, Agency business and Broker channel for this region.

Recruitment of Sales & Operational personnel for the branch.

Provide extensive training to all team members & channel partners and drive sales.

Design Rewards and Recognition programs

Reporting to the Head-International Business (UAE)

Regional coverage of clients including Bahrain and Saudi Arabia

Key Responsibilities:

Regional coverage of clients in GCC including Bahrain, Qatar, Kuwait & KSA.

Nurturing existing client base and acquisition of New to Bank relationships ( NTB’s)

Provide NRI & Offshore investment services.

Setting high service standards to establish long term HNI client relationships

Key Responsibilities:

Develop Strategy & Budget for Retail Business.

Assist the Management in developing Long Term Life & NRI Medical

Assist in developing and designing Long Term Life product for NRI’s.

Initiate & Set-up Bancassurance

Develop and maintain Distribution channels and Mega relationships

Develop Market Intelligence reports

Supervision of Call Center Management, Develop and implement Tele-marketing

Responsible for Team building including recruitment, training and supervision of Long term Life Insurance business.

Reporting to the Deputy General Manager - Sales & Operations

Key Responsibilities:

Handled a team of 90 Referral partners in the Agency Model.

Enhancing Agency business by recruiting quality Referral partners, rolling out R&R.

2nd Ranked RM in GCC for Q4 - Highest WRPI, Best RP, Highest No. of Policies, Highest Average Premium.

Highest WAPI achievement for H2(July-Dec)

Best RP - Highest WAPI as well as No of policies.

Reporting to the Area Manager- Agency.

Reporting directly to Head GCC for all Qatar related activities.

Key Responsibilities:

Involved in initiating Qatar as geography for full fledged Sales and Operations.

Handpicked by Head-GCC to independently spearhead the process for Representative office set-up and Licensing with the Qatar Ministry of Commerce & Economy.

Key Responsibilities:

Managed the Bancassurance (Private & Preferred Banking) tie up between ICICI Bank (QFC) & ICICI Prudential for entire Qatar and handled the same for Bahrain till 31st July 2008.

In charge of all the Sales processes & Customer Service(Qatar)

Handling 1200 client portfolio’s in Qatar and 500 investment portfolio’s in Bahrain.

Rolling out monthly contests and as well as R&R programs to boost business and individual productivity of team.

Spearheading identification of new Channel Partners(Qatar)

Assessing the feasibility of establishing Representative office in Qatar for full fledged Sales and Operations.

Reporting directly to the Head GCC-Bancassurance & Alliances, UAE and Area Manager - Bahrain

Key Responsibilities & Achievements:

Developed Insurance retail business of the bank in Qatar with the Bancassurance tie up with Commercial Bank of Qatar.

Developed and managed a dynamic and highly motivated team of 10 Sales Executives and successfully marketed Investments, Insurance and Pension products in Qatar.

Instrumental in establishing a client base of super HNIs and Retail Business. Premium collected clocked to an average of INR 7million per month.

Augmented the business opportunities for the Bank by building and establishing fresh customer database.

Initiated tie up with Exchange houses for premium remittances.

Achieved the highest business of INR 11.8 million FYP, a new benchmark cross GCC.

Won the prestigious award of Gulf Gladiator for clocking the highest business for the months of December, January and March.

Felicitated for the achievement by the CEO Sales-ICICI Prudential, and also awarded a leisure trip to Dubai

Reported directly to the Head Sales-Qatar.

Key Responsibilities & Achievements:


Responsible for Sales and Distribution (Bancassurance) of 4 branches of Bank of India with a team of 3 Customer Service Representatives.

Received special appreciation (Trip to Malaysia) from CEO-ICICI Prudential for successfully establishing Bank of India - Adityapur Industrial Estate Branch as the 3rd largest branch in terms of third party product revenues and branch activation for the financial year 2005-06.

Initiated and implemented innovative campaigns for generation of business through Co-branding techniques.

Independently activated 4 other Rural Branches to add to the total tally of 14 branches in Jamshedpur region.

Won the individual prestigious title of “Bancaknight” for the last financial year quarter for highest revenues (Bank of India) across East India, as a result of which me and The Chief Manager, Bank of India won a conference trip to Egypt.

Awarded promotional transfer to Qatar.