Strategy Manager
WaleedAlJaber Group
Total years of experience :3 years, 6 Months
• Establishing and reviewing key strategic priorities and translating them into a comprehensive strategic plan.
• Monitoring the execution of the strategic plan.
• Facilitating and driving key strategic initiatives through inception phase.
• Ensuring departmental/unit strategic planning projects reflect organizational strategic priorities.
• Partnering with institutional leadership, special committees, and consultants to support execution of
key initiatives.
• Developing inclusive planning processes.
• Translating strategies into actionable and quantitative plans.
• Mobilizing and managing teams of individuals charged with executing strategies.
• Providing information to strategy creators and facilitating communication between teams, team
members and stakeholders.
• Took over the management of an existing clerically-based home maintenance operation in Kuwait, assessing its performance and developing a plan to improve it
• Ensured that a new IT driven home maintenance service is delivered in line with the organization quality control criteria based on: customer satisfaction, user involvement as well as economic growth and development
• Monitored performance of the project and creating reports to senior stakeholders
• Managed staff performance and development
• Managed consultants
• Worked with the sales development team and lead on developing new businesses in the area
• Promoted the professional image of the organization
• Developed a new pricing strategy for the business
• Implemented and Help design the “URBANISE” platform to improve the work flow and customer service.
• Responsible for preparing and reviewing business contracts for the purchase or sale of materials and services.
• In conjunction with other business support staff, respond to unusual or potential business and contractual performance problems and make recommendations for corrective action.
• Analyze bids and proposals and ensure that the specifications of binding agreements with customers, vendors, and employees are legal and comply with company policy.
• Presented and consulted with senior level management on business trends with a view to developing the company’s new services, products and distribution channels.
• Using knowledge of the market and competitors I identified, build and developed the company’s new FM division “imaintain” unique selling propositions and differentiators.
• Introduced “imaintain” to one of the leading community’s maintenance providers in Kuwait who currently have a customer base of 8000 properties.
• Handled the internal Company’s diverse websites development as well as the social media channels.
•Showroom sales supervision .
•Overseeing the daily work of subordinate employees
•Developing the floor plans and three-dimensional displays in order to maximize sales.
•Implementing marketing plans to increase market share in the area.