Head Barista
The Royal Court Hotel&Spa
Total years of experience :10 years, 11 Months
• Set Objective and targets for beverage unit. • Set amd monitor quality and service standards for staff. • Resolve Customer complaints promptly. • Ensure asherence to stock control procedures. • Check stock is correctly rotated and stored to reduce wastage. • Plan and implement systems to maximize sales and revenue. • oganize promotional activities. • Stock Ordering Time to Time. • Stay current with relevant legislation regarding service of alcohol and licensing. • Promote and Practice compliance with fire, health, safety and hugiene standards and regulations
Preparing alcohol or non-alcohol beverages for bar and resturants patrons. • Interacting with customers, taking orders and serving snacks and drinks. • Assessing customers needs and preferences and making recommendations. • Mix Ingredients to prepare cocktails. • Plan and Present bar menu. • Check customersindentification and confirm it meets legal drinking age. • Restock and replenish bar inventory and supplies. • stay guest focused and nurture an excellent guest experience. • Comply with all food and beverages regulations. • Clean glasses, utensils and bar equipment.
Prepare or serve hot or cold beverages such as coffee, espresso, Blended drinks.
Describe menu items to customers or Recommend them.
Provide customer with products details such as coffee blend or preparation description.
Serve prepared foods such as muffins, biscuits, sandwiches.
Check temperature of freezers, Refrigerator, or heating equipment.
Clean or sanitize work areas, utensils or equipment.
Wrap, label or date on food items for sale.
Check stock and take inventory on daily basis.
Do closing and make sales report.