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Manvir  singh, Head Barista

Manvir singh

Head Barista·The Royal Court Hotel&Spa

India

Diploma, Food and Beverage service

Work experience

Total years of experience: 13 years, 0 months

Head Barista

March 2017 - Present

The Royal Court Hotel&Spa

Ludhiana, India

March 2017 - Present

• Set Objective and targets for beverage unit. • Set amd monitor quality and service standards for staff. • Resolve Customer complaints promptly. • Ensure asherence to stock control procedures. • Check stock is correctly rotated and stored to reduce wastage. • Plan and implement systems to maximize sales and revenue. • oganize promotional activities. • Stock Ordering Time to Time. • Stay current with relevant legislation regarding service of alcohol and licensing. • Promote and Practice compliance with fire, health, safety and hugiene standards and regulations

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Barista

August 2015 - February 2017

Laval Restaurant&Lounge

Muscat, Oman

August 2015 - February 2017

Preparing alcohol or non-alcohol beverages for bar and resturants patrons. • Interacting with customers, taking orders and serving snacks and drinks. • Assessing customers needs and preferences and making recommendations. • Mix Ingredients to prepare cocktails. • Plan and Present bar menu. • Check customersindentification and confirm it meets legal drinking age. • Restock and replenish bar inventory and supplies. • stay guest focused and nurture an excellent guest experience. • Comply with all food and beverages regulations. • Clean glasses, utensils and bar equipment.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Barista

February 2013 - March 2015

Cafe coffee Day

Ludhiana, India

February 2013 - March 2015

 Prepare or serve hot or cold beverages such as coffee, espresso, Blended drinks.
 Describe menu items to customers or Recommend them.
 Provide customer with products details such as coffee blend or preparation description.
 Serve prepared foods such as muffins, biscuits, sandwiches.
 Check temperature of freezers, Refrigerator, or heating equipment.
 Clean or sanitize work areas, utensils or equipment.
 Wrap, label or date on food items for sale.
 Check stock and take inventory on daily basis.
 Do closing and make sales report.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Education

Bristol Busniess

June 2012

June 2012

Diploma, Food and Beverage service

Singapore

GPA (percentage): 70%

GPA (percentage): 70%

UEI Global Institution

May 2011

May 2011

Diploma, Hotel Management

India

GPA (percentage): 70%

GPA (percentage): 70%

Skills

MS Office Automation
Expert
MS Office Automation
Expert
Cashiering
Expert
Cashiering
Expert
Upselling
Expert
Upselling
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft office
Intermediate
Microsoft office
Intermediate
MS Office Automation
Expert
MS Office Automation
Expert
Cashiering
Expert
Cashiering
Expert
Upselling
Expert
Upselling
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English

Expert

Training and Certifications

Certifications
Fire Fighting and Fire prevention
Feb 2017 - Feb 2023
Elemantry First Aid
Feb 2017 - Feb 2023

Hobbies and interests

Listening Music