Marc Bitar

Backend Development & Microservices
• Designed and built scalable microservices (Poke Me, Voicemail, Name Tag, Audit Trail) using Java 21,
Spring Boot, and RabbitMQ, achieving 700-850 TPS under load testing.
• Designed and consumed RESTful APIs and SOAP services; enforced security best practices, data integrity,
and compliance across all service layers.
• Engineered multi-database support (PostgreSQL, MySQL, Oracle) with stored procedures and
Hibernate/JPA; optimised SQL queries and Java code for performance; implemented cron jobs for scheduled
processing.
• Integrated Apache Kafka for real-time event streaming; built CI/CD pipelines with GitLab, containerised with
Docker & Kubernetes, and deployed to AWS, Azure, and GCP.
• Handled reporting, logging, QA, testing, and end-to-end scenario coverage across all projects.
Frontend, Product & Application Support
• Built and maintained CRM systems and cable provider platforms; developed responsive interfaces with Vue 3
and Flutter, handling UX/UI design and translating requirements into production-ready features.
• Gathered requirements from heads of department and conducted regular project meetings to validate
deliverables against business needs; engineered and prepared database schemas from scratch.
• Handled company data management, performed bug fixes, delivered new features, and managed full release
cycles across UAT and production environments.

• Provided technical support for residential and business ISP clients, resolving issues related to routers,
internet connectivity, IP cameras, and TV services.
• Diagnosed and troubleshot hardware and network problems remotely; coordinated with field teams to ensure
timely resolution and high customer satisfaction.