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Marcel Ramos, Operations Analyst

Marcel Ramos

Operations Analyst·Mall of Qatar

Qatar

Bachelor's degree, AB Economics

Work experience

Total years of experience: 17 years, 0 months

Operations Analyst

April 2016 - Present

Mall of Qatar

Doha, Qatar

April 2016 - Present

As the Operations Analyst, Mr. Ramos identifies project requirements and develops problem solutions by writing procedures and developing programs, report templates and work permits. He prepares reports by collecting, analyzing and summarizing information. He is in charge of training team members with the FM Software and likes. He has participated in several seminars and training in connection to Mall Management and Operations. He wrote the Tenant Manual and is responsible for quality control. He contributes to team effort by accomplishing related results.
Company industry:
Management Consulting
Job role:
Quality Control

Document Controller

July 2012 - March 2016

KEO International Consultants

Doha, Qatar

July 2012 - March 2016

Mr. Ramos is responsible for the organization and coordination of all commercial and technical documents. He ensures that the company’s document control procedure is followed as per contract and formats required. He registers the receipt of documents, both incoming and outgoing. He issues status reports to the team to ensure that timeframes are being met. In addition to this, he is in charge of updating, scanning, linking and filing of documents.
Company industry:
Administration Support Services
Job role:
Administration

Marketing Officer

September 2011 - February 2012

SM Prime Holdings Inc.-Family Entertainment Center Inc.,

Philippines

September 2011 - February 2012

As the Marketing and Brand Officer, Mr. Ramos led the development of GameZone from creating the brand manual to product launch. In less than 3 months he was also given the task to re-launch the Science Discovery Center; partnering with Discovery Channel, Nickelodeon and other Multinational Corporations. He wrote press releases, handled the TV and ad campaigns, promos and events. He heads the research for business plans and other marketing efforts.
Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Account Manager

December 2010 - August 2011

Tagline Marketing Communications Inc

Philippines

December 2010 - August 2011

As the Account Manager, Mr. Ramos acts as the main interface between the clients and the company. He leads a team of creative and execution managers to deliver and exceed expectations of clients. He prepares call reports, cost estimates, post activity reports and other correspondences as well.
He has led projects for Smart Communications, TV5, Kraft (to name a few).
Company industry:
Advertising
Job role:
Management

Executive Secretary

June 2008 - March 2010

KEO International Consultants

Doha, Qatar

June 2008 - March 2010

Mr. Ramos is responsible for coordinating between contractors, consultants and clients. His duties include project correspondences, record keeping, time sheets, minutes of meetings, document transmittals and other documents. He was also the trainer for incoming admin employees.
Company industry:
Business Consultancy Services
Job role:
Administration

Education

Ateneo De Naga University

March 2008

March 2008

Bachelor's degree, AB Economics

Philippines

• 2012-2011: Speaker(For Marketing, Advertising and College Talks) • 2010: Editor-In-Chief-The Praetorian • 2008: Certificate of English Proficiency • 2008: Published Research on “The Determinants of Revenue: The case of Real Estate Industry in Pacol, Naga City for 2002-2006 • 2007: Contributing Writer for Reveal Magazine • 2007-2008:Supreme Student Government-Undersecretary of the Treasurer • 2004-2008:Economics Society- External Committee Head • 2006-2007: Rotaract Cam Sur- International Committee Head • 2006-2007: Ateneo Golden Cavalry- Member • January 2007: 2nd Business and Economics Convention for Students, De La Salle University • 2005: ALINKS- Member • 2004; LEAP-Treasurer • 2004-2008: Sigwa- Vice Chairman • 2003-2004;Pintados-President • 2001-2004: 2nd Honors(Ateneo de Naga University) • 2001-2004: Blue & Gold (Photographer and Features Writer) • 2001-2004:An Maogmang Lugar(Magazine) Writer

Skills

Document Control
Expert
Document Control
Expert
Advertising
Expert
Advertising
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert
Facilities
Expert
Facilities
Expert
operations
Expert
operations
Expert
Microsoft Word
Expert
Microsoft Word
Expert
MS Powerpoint
Expert
MS Powerpoint
Expert
typing 80 wpm
Expert
typing 80 wpm
Expert
MS Excel
Expert
MS Excel
Expert
Adobe Photoshop
Expert
Adobe Photoshop
Expert
MAC user
Expert
MAC user
Expert
Organizational Skill
Expert
Organizational Skill
Expert
Microsoft Outlook
Expert
Microsoft Outlook
Expert
First Aid Training
Intermediate
First Aid Training
Intermediate
CAFM
Expert
CAFM
Expert
Document Control
Expert
Document Control
Expert
Advertising
Expert
Advertising
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert
Facilities
Expert
Facilities
Expert
operations
Expert
operations
Expert

Languages

English

Expert

Filipino

Expert

Memberships

Rotaract Club International

Internatinal Committee head

June 2006

Economics Society

ExternalCommittee Head

June 2004

Training and Certifications

Training
Account Management Training
Tagline Marketing Communications
Jan 2011
Cisco Training
KEO Int'l Consultants- I.T department from Kuwait
Oct 2010

Recommendations

Jennie Magpayo

Feb 2016

Feb 2016

Document Controller•Colleague

Marcel has achieved sufficient knowledge in his chosen field, I believe that he is in a unique position to help your business grow and I feel it would be the ideal place for him to develop his career and he can be an excellent addition to your team.

Hobbies and interests

photography, interior design, outdoor sports, water sports, travel