International Key Account Manager in Artificial Intelligence
AiWA
Total des années d'expérience :13 years, 8 Mois
• Manage key accounts across Italy, Netherlands and South America, focusing on setting up business accounts with Meta.
• Set up Zoom meetings with business owners, providing personalised assistance and guidance throughout the account setup process.
• Implement project management tools to efectively track the progress of each client, ensuring transparency and accountability in the account setup stages.
• Conduct regular follow-ups with clients to gather feedback, address any concerns, and ensure their satisfaction.
• Attending meetings, building and maintaining strong relationships with clients and developers, understanding their needs, and acting as the main point of contact.
• Acting as a trusted advisor to clients, providing insights into market trends, property values and investment opportunities.
• Identifying new business opportunities and expanding the client base through prospecting, networking, and referrals.
• Conducting market research and analysis to assess property values, demand-supply dynamics, competition, and emerging trends.
• Built trusted advisor relationships with developers through proactive participation in industry events and market trend projections.
• Negotiating terms, conditions, and prices for sale agreements, aiming to secure the best deals.
• Managing key client relationships within the recruitment industry, focusing on understanding and addressing their talent acquisition needs including specific skill sets, experience levels, and cultural fit.
•Cultivating strong client relationships, identifying growth opportunities.
•Conducting regular strategic business reviews to identify talent acquisition trends and guide recruitment strategy.
•Arranging client visits to strengthen relationships and gain insights into their organizational needs.
•Successfully identify and recruit top-tier professionals across diverse sectors, including banking, finance, IT, the army, and the mining industry.
•Manage key client relationships within the construction industry, focusing on understanding and addressing their talent acquisition needs including specific skill sets, experience levels, and cultural fit.
•Cultivated strong client relationships, identified growth opportunities.
•Conducted regular strategic business reviews to identify talent acquisition trends and guide recruitment strategy.
•Actively engaged in business development, driving new client acquisitions and expanding portfolios.
•Arrange client visits to strengthen relationships and gain insights into their organisational needs.
•Call clients regularly to provide updates, gather feedback, and maintain open lines of communication.
•Use project management tools and CRM systems to track clients recruitment processes.
•Elaborate and send contract offers and terms of business to clients, negotiating terms and conditions as necessary.
•Negotiate clients and employees’ salaries and conditions, ensuring alignment with market standards and client expectations.
•Conduct on-site visits for candidate suitability.
•Deliver safety talks and perform regular Work Health and Safety (WHS) inspections to ensure compliance with safety regulations.
•Procured and managed luxury furniture acquisitions from Europe, coordinating with national and international suppliers to ensure efficient product deliveries.
•Managed client relationships within the procurement and supply chain management sector, focusing on understanding and addressing their sourcing and supply chain needs.
•Acted as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring the timely delivery of procurement services and solutions.
•Cultivated and strengthened relationships with suppliers and freight forwarders to streamline procurement processes and enhance supply chain efficiency.
•Utilized project management tools and CRM systems to track client engagements, manage project timelines, and ensure deliverables were met according to agreed-upon terms.
•Assisted the General Manager in developing and negotiating contract agreements, terms, and pricing structures with clients.
•Oversaw the installation team, ensuring seamless coordination and timely completion of luxury furniture installations.
• Recognized champion in all upselling campaigns.
• Cultivate strong relationships with clients to ensure exceptional experiences and long term satisfaction.
• Serve as the primary point of contact for clients, understanding their needs, preferences, and expectations, and coordinating all aspects of their events and stays.
• Collaborate closely with clients to plan, organize, and execute high-end events, including weddings, corporate gatherings, and social functions, ensuring each event is tailored to their unique vision and requirements.
• Coordinate event logistics, including venue setup.
• Use efective communication and negotiation skills to finalize event details, contracts, and pricing, ensuring alignment with client expectations and venue oferings.
• Manage a team of 5 to 15 people, providing leadership and guidance.
• Conduct post-event feedback from clients and guests to improve service quality.
· Managed client relationships within the procurement and supply chain management sector, specializing in fine wine acquisitions from exclusive locations worldwide.
· Collaborated with clients to understand their specific requirements and sourced the most exceptional fine wines to meet their needs.
· Established and maintained strong relationships with international suppliers and wineries, ensuring the highest quality products and reliable supply chain logistics.
· Managed the end-to-end procurement process for fine wines, from sourcing and negotiation to shipment and delivery.
· Implemented effective inventory management strategies to optimize stock levels and minimize wastage.
· Worked closely with cross-functional teams, including sales and marketing, to develop promotional strategies and drive revenue growth.
• Attend face-to-face meetings with clients to build relationship and trust, understand their requirements, and present tailored solutions.
• Present sales presentations, proposals, and pitches to prospective clients.
• Draft contract proposals and quotes for prospective clients, outlining terms, pricing, and service oferings to address their specific needs.
• Negotiate contract agreements, terms, and pricing structures with clients.
• Collaborate with internal teams to ensure onboarding and implementation of new client accounts,
• Manage day-to-day operations within the organization.
• Serve as the right hand and personal assistant to the owner of the company, providing administrative support, managing schedules, coordinating meetings, and handling confidential matters.
• Responsible for making payments, interacting with recruitment agencies to hire new staf, preparing invoices, and coordinating orders with suppliers.
• Lead and supervise a team of employees, providing direction, guidance, and support to ensure high performance, employee engagement, and professional development.
• Establish and maintain operational standards.
• Serve as a liaison between the company and stakeholders.