Customer Service Representative
Hilti lebanon
Total years of experience :12 years, 3 Months
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
Present promote all sell product / services using solid arguments to existing and prospective customers.
Establish develop and maintain positive business and customer relationships.
Reach out to customer leads through cold calling.
Expedite the resolution of customer problems and complains to maximize satisfaction.
Achieve agreed upon sales targets and outcomes within schedule.
Coordinate sales effort with team members and other departments.
Analyze the markets potential track sales and status reports.
Supply management with reports on customer needs problems interests competitive activities and potential for new products and services.
Invoicing day to day deliveries and delivered to the customers.
Check all purchase orders and check prepared items all right.
Check daily all deliveries of the company.
Check all stock are right and the prices of the items.
Checking all arrive shipments by sea and air and update with customers.
Checking all arrived items are right and their quantity and put them in the right place.
(Libby’s) Dbayeh-Lebanon
•Control all warehouse damaged goods.
•Checking all warehouse in Lebanon and stock take warehouses (Tripoli, Dbayeh, Choueifat Branches)
•Warehouse Return vouchers with prices.
•Check stock take for Cashvan Drivers.
courses: Accounting & Computer