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marc raphael de leon, Level 2 IT Support

marc raphael de leon

Level 2 IT Support

Accenture - Philippines

Location
Qatar
Education
Bachelor's degree, Bachelor of science in Information technology
Experience
7 years, 9 Months

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Work Experience

Total years of experience :7 years, 9 Months

Level 2 IT Support at Accenture - Philippines
  • Philippines - Taguig
  • My current job since August 2021

Citrix and Intune admin

It service desk at Wipro Limited - Philippines
  • Philippines - Quezon City
  • April 2021 to August 2021

Level 1 Global IT support

Solution specialist at Shellsoft technology corporation
  • Philippines - San Juan
  • December 2015 to January 2020

Desktop windows support and IT level 2 support

Associate computer operator at China banking corporation
  • Philippines - Makati City
  • May 2015 to October 2015

Education

Bachelor's degree, Bachelor of science in Information technology
  • at University Of The East – University Of The East - Caloocan
  • March 2015

Specialties & Skills

Windows Support
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Windows Server
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IT Management
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Citrix
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Intune
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LEADERSHIP
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MICROSOFT 365
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MICROSOFT AZURE
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MICROSOFT WINDOWS DESKTOP MANAGEMENT
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Citrix
+Endorse 0
Microsoft Intune
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Patch Management
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ServiceNow
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ITIL v4 Foundation
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Microsoft Server Management
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Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert

Training and Certifications

Microsoft Certified: Azure Fundamentals (Certificate)
Date Attended:
October 2021
Microsoft Certified: Security, Compliance, and Identity Fundamentals (Certificate)
Date Attended:
March 2022
Microsoft 365 Certified: Fundamentals (Certificate)
Date Attended:
June 2023
ITIL v4 Foundation (Certificate)
Date Attended:
April 2024
Valid Until:
April 2027