Mardiros Katchadourian

Key Responsibilities:
• Recognized as the top sales professional, increasing sales and hitting double and triple the monthly sales target.
• Handle the sales for different areas in Lebanon (Tripoli, Beirut, Bekka, Tyr)
• Meet with customers physically at least once a week
• Focus on winning prospective customers as well as maintaining the relationship with existing ones
• Ensure that each customer receives outstanding service by providing the top customer service
• Maintain accurate client’s contact details
• Meet with new prospective and assist them in opening their new businesses by recommending the products as per their needs and market demand
• Contact customers who have not patronized the company’s goods or services for a while
• Providing price quotes to customers when needed
• Assist customers by recommending products appropriate to their needs
• Communicate special requests by customers to management
• Suggesting price reviews based on feedback from customers
Monitor After-sales service

Key Responsibilities:
• Responsible for procuring spare parts and technical equipment from the local market to support the factory's operations.
• Meet with local providers and negotiate the best quality and price of needed spare parts and equipment.
• Handle purchasing orders in coordination with the head of each department.
• Ensure delivery of purchased items as per the ordered quality and quantity.
• Manage relationships with local vendors.

Key Responsibilities:
• Support Hatco's customers (car maintenance garages) by installing the car maintenance equipment on the client's premises.
• Follow up with customers to perform after-sales service and support their new purchases and installations.
• Attend to customers’ requests and conduct on premise equipment maintenance.