Information Technology Specialist
الصالة الاقتصادية
مجموع سنوات الخبرة :18 years, 11 أشهر
• Working with upper Management to develop Plans, Forecasts, and budgets for I.T Department.
• Maintain proper administration records of IT equipment inventory, Application software Inventory, Software Licenses, IT equipment Movement, Networking & other.
• Lead implementation team of Odoo ERP, new infrastructure Data Center, e-commerce team.
• Design, develop. implement and coordinate systems, policies and procedures. Assisting other departments in designing and development of ERP requirements
• Install, Configures and maintains the company's LAN / WAN and data network including network organizes Built, repaired and installed computer-related hardware based on deployment procedures.
• Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
• Coordinated IT operations activities to deliver smooth flow of daily business needs.
• Install, configure, Manage and Maintain Server's, Active directory, DNS, DHCP, Admin 365, Microsoft Azure portal, Firewall, Veeam Back up .
• HIS Care ware, Oasis training and implementation responsibilities.
• Install, Configure, Manage Active Directory User's and Computer.
• Manage Access point and switches and Core Switch.
• Install, configure and Troubleshooting OS Server 2003, 2008, 2016, 2019.
• Self-motivated, with a strong sense of personal responsibility.
• Troubleshoot Network Issue, Server's and System Problem.
• Install, Implement, Operate and administrator Computer's. Assisting and Providing Support to Employees in Technical Support Section & End User's in the Hospital.
• Managed time efficiently in order to complete all tasks within deadlines.
• Install, configure, Manage and Maintain Server's, Active directory, DNS, DHCP, outlook 365, Microsoft Azure portal, Firewall, Esxi 4, 5.
• Maintain and Monitoring Data Center.
• Install, Implement, Operate and administrator Computers, Networks and Information System, CCTV, Finger print.
• Managing and Troubleshooting Server's including a DC ADC, Exchange, ISA, FTP, MacAfee Antivirus, Daily back up (SAN) and Attendance Machine.
• Navision ERP, Create Users with limited Access and Disable users.
• Install, Manage, Configure, troubleshooting Point of Sale (NCR Machine).
• Configuring Operation System and using Remote Desktop Connections or VPN to provide immediate support to End User's.
• Managed infrastructure upgrades, analysis and resolution of end user hardware and software issues.
• Change infrastructure, Manage, Troubleshoot, Network issue, Internet connections.
• Configure and Install Server's Operation System, Hardware, Upgrade, Troubleshoot, CCTV and Attendance Machine.
• Install Operation System, Install Health Information System, Training End User's
• Conducted daily system monitoring, verifying security, integrity and availability of hardware, server resources, applications and key processes.
• Installing Software for Smooch project, include resolving Issue and Network Issue.
• Configuring operating System and using Remote desktop connection to provide immediate support End users.
• Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
• Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
• Assisted customers in identifying issues and explained solutions to restore service and functionality.
• Collaborated with supervisors to escalate and address customer inquiries or technical issues.
• Used ticketing systems to manage and process support actions and requests.
B.S in Computer Science , Faculty of Computer & Information Technology.