Marezz Chavez

Managed and investigated flagged orders, accurately identifying and isolating fraudulent
activity.
Created invoices for supplier payments.
Reconciled supplier invoices and investigated any variances in the invoices.
Dealt with the deliveries from a key supplier critical to the business operations.
Reviewed and ensured supplier order receipt, proactively followed up on delays, and
identified out-of-stock items to prevent fulfillment issues.
Handled low-rated customer feedback, compiled reports, and presented insights to clients.
Maintained the inventory sheet by loading new stock, updating availability dates for out-of
stock items, and removing end-of-life products.
Collaborated with clients on business process improvements.
Arranged cancellations and amendments upon partners request and clients decisions.

Responded to customer inquiries, providing assistance and ensuring all concerns were
documented for accurate follow-up and resolution.
Processed purchases and safeguarded customer payment information.
Assisted with order dispatch and tracked product deliveries.