Kids Club Supervisor
Mandarin Oriental
مجموع سنوات الخبرة :8 years, 7 أشهر
• All Junior Jungle attendants must know the sports and recreation programs/timings/locations/bulletins and announcements by heart
• To provide information to the guest
• To ensure smooth and efficient operation of the Kids club
• Follow operation standards, policies and procedures, and health guidelines
• Checking of visitors for validity
• Responsible for supervising customers and children
• Make sure that all equipment's are in good condition before the operational hour's i.e. big slide, small slide
• Slides should be cleaned at all times
• Responsible for the children's program, birthdays, parties, team building and events
• Is responsible for the safe execution of the activities.
• Is responsible that the execution of the daily children's program is done to the highest standard possible.
• Take an active part in the entertainment program. • Assist with the decoration, costumes, materials needed for the activities.
• Must have a good relation with the team and all the staffs of the hotel.
• Establishes and maintains effective guest relation. • Is responsible that the children entertainment activities are starting punctually according to the schedules
• Answer telephone calls and email inquiries for all internal and external requests pertaining to events and team buildings
• Plan, oversee events with Sports & Leisure department
• Actively promote and encourage participation of in house guests and club members in activities
• Prepare duty rotas for colleagues ensuring that adequate coverage is maintained during the opening / closing hours
• Ensure that all colleagues receive regular in house training pertinent to their duties
• Give weekly trainings based on the knowledge of other departments and resort facilities
• Give KEY scheduled trainings
• Demonstrate a thorough knowledge of other departments and resort facilities
• Ensure all colleagues provide a friendly, courteous and professional at all times
• Ensure the highest safety standards and regulations are in place and being followed at all times
• Ensure equipment is kept clean and tidy at all times and being properly maintained
• Keep accurate records and log on daily activities, issues and other reports required
• Ensure that all guests adhere to the safety regulations
• Ensure that administration of the Sinbads Kids Club manager is up to date and in order