data analyst
S&P Global
Total years of experience :9 years, 1 Months
High quality data collation, analysis, extraction and entering the data in work tools as per guideline specifications
Understand the working of the dataset, be aware of the workflows and have strong working knowledge of work tools
Deliver on predefined individual and team targets including delivering outcomes with quality and excellence.
Provide input and ideas for new collection methods and product enhancements related to the dataset
Work on projects as an when they come up and ensure that they are completed within the given time span maintaining the desired quality
Support team in enhancing the workflow/processes for department.
Handling applications by accurate completion of customer account opening and
and services in line with bank’s standard Operating Procedures.
Maintain records of service requests (logged via Here to Help helpline/ available systems) and complaints received and follow up on these through completion
Assist in opening bank accounts and cross sell available other banking products including but not limited to opening of all customer accounts and processing miscellaneous requests in order to contribute to overall branch performance and ensure customer excellence.
Develop a practical understanding of internal policies, prudential regulations in order to ensure adherence to the company's risk and compliance policies.
Be involved in investigations and inspections of data, processes and practice in accordance with established procedure to identify suspicious transaction reports for any potential or actual compliance issues and raise for appropriate actions.
Key Projects Deliverable
CASH DEPARTMENT
• Cash payments
• Cash receipts
• Bills collection (OTC)
• AIOU Fee collection
CLEARING DEPARTMENT
• Inward Clearing
• Intercity inward clearing
• Outward clearing
• OBC
REMITTANCE DEPARTMENT
• Issuance of Pay orders
• Balancing of Pay orders
• Prepare Tax statement
CDSB DEPARTMENT
• Account Opening
• Transfer Posting