Human Resources Executive (HR Executive)
Freightworks
Total years of experience :17 years, 3 Months
• Perform all the task associated with the recreation of the Employee Regulation Manual and Employee Handbook.
• Assisted in Evaluation and reconstruction of Job Description
• Conducted recruitment process for various positions
• Sharepoint administration and set up
• Execute all tasks associated with training activities including booking venues and equipment, pre-post training material distribution and tracking, printing, distribution and version control of all training collateral and technical setup
• Perform all tasks associated with management of the training activities related to the courses tracked in the OLM including such as booking venues and equipment, pre-post training material distribution and tracking, printing, distribution and version control of all training collateral, technical setup and organisation of webinars/VILT in support of trainers, etc.
• Maintain the work schedule liaising with each member of the Training team regularly to maintain accurate forecasts
• Perform predictive analysis on the resource schedule to assist with identifying scheduling issues in advance and proactively raise these issues to the line and senior managers when required
• L&D Team administration support including sick leave, annual leave and new starter set-up
• Manage the distribution and tracking of feedback surveys post Program-related training sessions (Survey monkey)
• Manage the Training mailbox and ensure all enquiries are answered or forwarded to the relevant L&D/Program representative.
• Regularly meet with Specialists to ensure documentation contained on the drives and in the Sharepoint is up to date and correct
• Scheduling and attending knowledge sharing sessions within the team
• Support training collateral development and coordinate with vendors for training material creation and training delivery
• Responsible for onboarding induction for new members of the engineering recruitment team
• Assisted HRMs with the reports such as financial and recruitment activity reports
• Conducted reference checks for senior management candidates
• Assisted HRMs with overall improvement plan of the engineering career centre.
• Received recruitment brief from Recruitment Specialists and Recruitment Managers and assisted in organizing and scheduling to fill vacancies
• Conducted initial telephone screenings to determine the communication skills and qualifications of locally based candidates for the roles within Technical Records and Aircraft Technicians
• Assisted with conducting tests for vacancies within Engineering and invigilated the tests and also provided valuable feedback to the Recruitment Specialist
• Advised Psychologist of required testing to be undertaken by candidates and coordinated the same with the recruitment specialists and line department
• Coordinated all ground arrangements for interview candidates i.e. ticket authorization/ Marhaba/ visa / airport pickup
• Completed the Cost per Hire report to analyse the cost and the value of a Duty Travel
• Undertook system testing of any new developments or enhancements that had been initiated, based on the detailed specifications laid out for the relevant projects
• Checked on a daily basis log reports and ticket discrepancies and/or deviations to rules and company policies to advise Industry Travel for corrective action on time
• Analysed scenarios for staff bookings - taking care to separate from commercial when required and ensuring to keep in sync where possible
• Updated all staff relevant tables in TRIPS and MARS (Emirates Booking Systems) to maintain correct collection of fares, taxes, Res details, HELP pages etc. Ensured intricacies of all applicable rules were taken into consideration prior to updating the systems
• Liaised with STC, HR, Refunds, EGIT, Outstations and Interline staff for timely feedback on TRIPS, IRA and MyIDTravel (Emirates) system issues and ensured effective solutions were achieved
• Completed reservations and ticketing activities linked to Duty Travel, Annual Leave, Concessional and Joining/Repatriation, in order to give maximum customer service and satisfaction
• Evaluated and constructed the most economical fare (airline and routings) to ensure minimum pay out to other airlines (OAL) for annual leave and duty tickets
• Implemented Company policies and procedures given in the Staff Travel manual.
• Efficiently handle counter operations at Group Headquarters and Staff Travel Implants where necessary, and Staff Travel Call Centre
• Managed client’s needs regarding queries on airfares including itineraries and other travel arrangements
• Reserved, cancelled, rebooked space, offered return or onward reservations, seat and meal requests and other services to the clients to promote Carrier Sales
• Briefed customers of the reporting time, free baggage allowance (piece and weight) system, passport, visa, health requirements and departure/arrival terminals, to help clients on a trouble free travel
• Actioned queues on a day-to-day basis for PNR’s on time limits/waitlist confirmation