Maria Joanna Arcilla, Administrative Assistant

Maria Joanna Arcilla

Administrative Assistant

EFM Management FZ LLC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Psychology
Experience
7 years, 1 Months

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Work Experience

Total years of experience :7 years, 1 Months

Administrative Assistant at EFM Management FZ LLC
  • United Arab Emirates - Dubai
  • June 2018 to April 2020

Organize periodic renewal of employment visas and licenses
• Submission of correct documentation for employment and dependent visa applications
• Submission of correct documentation to obtain licenses
• Arrange medical tests and accompany employees to the medical center
• Accompany the employee as they exit the country
• Maintain a spreadsheet of expiry/ renewal dates
• Manage a database of all passports and residence visas
• Assisting Accounts Department
• Payroll
• Manage any IT related issues
• Ensuring filing systems are tidy and kept in a manageable order
• Other ad hoc tasks
• Arrange travel requirements of employees to other countries. i.e. Visas, hotel, and flight bookings

HR Assistant at Global Cargo System
  • United Arab Emirates - Dubai
  • March 2017 to May 2018

Renewal of all Licenses (Company Trading License, Staff Health Insurance, Custom Card, Fire Fighting and First Aid Training)
• PAYROLL
• Monitoring of the CEO and Executive Director Visa Renewal (China, Italy and other Visa) required for Business Trip and Ticket Booking.
• Provide staff orientation, basic counseling to staff that has performance related obstacles.
• Monitor staff attendance, scheduled absences such as holidays or travel and coordinate actions to ensure staff absence had been adequately covered off.
• Coordinate staff recruitment and selection process (Visa Processing - New Visa, Visa Cancellation and Visa Renewal)

HR Assistant at Athlat Industrial Gases (JAFZA)
  • October 2016 to December 2016

• EMPLOYEE RECORDS & FILES
- Maintain all employees hard files and ensuring their tidiness, continuous update and Keeping track of changes in the organizational chart

• INTERNAL AND EXTERNAL CORRESPONDENCES
- Prepare, secure signatures and approvals of personnel transactions up to filing in the personnel file; Promotions, Salary Adjustments, Transfers, Warning Letters, MEMORANDUMS, Staff Announcement, Resignation Acceptances, Terminations and other internal letters as required by PAM.
- Prepare correspondences for Freezone Requirements letters (JEBEL ALI/FUJAIRAH) Bank Loan Letters and Salary Certificates, Visa Letter addressed to consulates, Experience Certificates for resigned;
- Prepare drafts and other correspondences (English ) as required by the Personnel and Admin Manager

• ADMINISTRATIVE
- Responds to request verifications of employment via phone or e-mail from external source (banks, etc.)
  - Updating of company provided mobile set and SIM card for old and new.
- Key Performance Indicator and Reporting
- Provide and submit other reporting requirements as requested by PAM

• RECRUITMENT / TRAINING DUTIES
- Conduct Company new employee orientation.
- Recruit, screen, interviews, and participates in the team selection process to fill vacant positions .
- Coordinates with department heads for job description preparation, revision and amendments as per specific task for each staff,
- Ensuring concise and quality posting of job advertisements.
- Effective management of cost and process for recruitment agencies and advertising campaigns.
- Conduct phone screening as well as face-to-face meetings with the applicant. Submit concise feedback about the strengths and development needs, and making appropriate recommendation to the Personnel and Admin Manager and Department Manager.
- Prepares the initial interview assessment and profile to be submitted to HR Manager
- Assist as required by the Personnel and Admin Manager to negotiate offer and contracts with candidates.
- Effective monitoring and follow up of the six months performance appraisal for new employee.
- Preparing job offers for accepted candidates and employment contract as well .
- Coordinate with PRO for visa issuance and arranging all the necessary Docs .
- Receives, review and verify submitted hiring documents of the new hires, ensure completeness, accuracy and compliance with established recruitment policy. Prepare hard files and update MENA HR system for new hires.
- Manage the relocation arrangement for new hire employees (ticket, request for the required visa and accommodation).
- Send/Notify thru emails the applicants that were not considered
- Preparation of customer training certificates done by the SHEQ department to specified customers.

HR Service Administrator at IBM Business Services, Inc
  • Philippines
  • March 2015 to June 2016

• Managing end to end requests in Zendesk to coordinate with foreign employers and employees in Australia and New Zealand
• Generates Employment Contract, Offer Letter, Job Description, and Memo’s
• Inputs employee’s data in Saphron and Oracle for processing New Hires, Changes such as personal data, payroll records, employment status, and Cease/Termination from the company.
• Generates ad hoc and monthly reports to monitor completeness and accuracy of processed data of employees in the system.

Human Resources Assistant at Mainstream Business Inc. (The SM Store)
  • Philippines
  • November 2012 to February 2015

• Handles 4 areas in Human Resources: Recruitment, Timekeeping, Movements, and Employee Discipline.
• Conducts daily interviews and screening of applicants.
• Provides list of company requirements and coordinates with the company nurse for medical of applicants
• To follow up and check with applicants on the completeness of requirements for validation
• Coordinates with training officer and managers for company briefing and orientation
• Generates Employment Contract, Offer Letter, Job Description, and Memo’s
• Provide general employment information and appropriate forms to applicants or employees, ensuring that when forms are submitted, they are completed thoroughly accurately
• Ensure that all received inquiries, requests and/or complaints are properly attended / resolved
• Maintain and update records of employees.
• Perform other tasks assigned by the branch/ management from time to time.

Education

Bachelor's degree, Psychology
  • at Ateneo de Naga University
  • October 2012
High school or equivalent, Psychology
  • at Ateneo de Naga UniversityUniversity of Nueva Caceres
  • October 2008

Specialties & Skills

HR Software
Oracle HR
Microsoft tools
Data Input
Organizing
HUMAN RESOURCES

Languages

English
Expert
Filipino
Expert