Maria Kathrina Benitez

 Establishing a procedural framework for identifying collecting, distributing and filling the controlled documents for the Program / Project. Involves writing and maintaining document control procedures and participating in the development and roll-out of document control system.
 Provide weekly, monthly and progress report to the client as to document received and submitted, as well as the progress of the As Built and Redline Drawings
 Manage Project Dossier
 Ensure the information and management control system is implemented in compliance with the Client’s standard; and is updated to reflect revisions to those standards.
 Maintain awareness of new Client and/or Program initiatives that may impact the control of distribution of information on the project.
 Ensure the Project Team members are provided with adequate training and support to enable them to successfully use the procedure and systems in use by the Program/ Project.
 Proactively conduct “spot audits” and over-the-shoulder-reviews” of Project Teams to Facilitate their understanding of and enhance their compliance to Document Controls procedures.
 Managing a group of Document Controller in every department
 Provide Quality Assurance/ Quality Control Audits of the hard copy Document Control files and the Prolog electronic Document Control files.
 Assist with policy discussions, including e-mail recording and retention, video recording and retention etc.
 Provide an interface to IT Support for Document Control issues, which include process enhancements to existing software, developing recommendations for new hardware and/or software that may benefit the Document Control environment. In general, identify trends and recommend “best practices.”
 Maintain a watchful and alert attitude toward Document Control, including inserting the Document Control Technicians into Project Team meetings, developing routine reports and metrics to gauge a Project Team’s success (e.g. the RFI response chart), and in general being eager and energetic towards establishing and maintaining control.
 Ensure the information and management control system is implemented
 Instill and profess the institutional objective of SERVICE EXCELLENCE in operations, sale, marketing products and services; responsible for administrative functions.
 Responsible for generating new strategies and plans for improving quality of the programs
 Management of administrative details-ALL PROJECTS
 Assisted process quality branch in terms of development and quality control plans
 Update/chase delegated tasks to ensure PROGRESS TO DEADLINES
 Prepares strategies and plans to ensure quality of service
 Maintain procedure manual to ensure consistent performance of routine
 Maintain hardcopy/electronic filing system
 Research prices/purchase office supplies and furniture
 Coordinate/maintain records for staff
 Compose business correspondence.
 Develop guidelines and parameters for quality customer service for the clients
 Coaching and one-on-one training within the quality assurance team to check the weekly and monthly progress of service delivered to the client

 Handle the tasks of developing and maintaining process for managing the database and procedures to assure data integrity.
 Coordinate with key executives and department heads to control data flow into the database
 Handle the tasks of conducting quality control checks and balancing computer input and output
 Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.
 Reads and screens incoming correspondence and reports; makes preliminary assessment of the importance of materials and organizes documents.

 Instill and profess the institutional objective of SERVICE EXCELLENCE in operations, sale, marketing products and services; responsible for administrative functions.
 Responsible for generating new strategies and plans for improving quality of the programs
 Management of administrative details-ALL PROJECTS
 Assisted process quality branch in terms of development and quality control plans
 Update/chase delegated tasks to ensure PROGRESS TO DEADLINES
 Prepares strategies and plans to ensure quality of service
 Maintain procedure manual to ensure consistent performance of routine
 Maintain hardcopy/electronic filing system
 Research prices/purchase office supplies and furniture
 Coordinate/maintain records for staff
 Compose business correspondence.
 Develop guidelines and parameters for quality customer service for the clients
 Coaching and one-on-one training within the quality assurance team to check the weekly and monthly progress of service delivered to the client

 Develop and implement HR strategies and initiatives aligned with the overall business strategy
 Bridge management and employee relations by addressing demands, grievances or other issues
 Manage the recruitment and selection process
 Support current and future business needs through the development, engagement, motivation and preservation of human capital
 Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
 Nurture a positive working environment
 Oversee and manage a performance appraisal system that drives high performance
 Maintain pay plan and benefits program
 Assess training needs to apply and monitor training programs
 Report to management and provide decision support through HR metrics
 Ensure legal compliance throughout human resource management
 Maintains the work structure by updating job requirements and job descriptions for all positions.
 Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
 Prepares employees for assignments by establishing and conducting orientation and training programs.
 Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
 Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
 Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
 Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.

 Perform responsibilities of monitoring performance and managing parameters to provide fast query responses to front-end users.
 Perform multiple tasks like facilities management, data communications, insurance and human resources service
 Handle multiple priorities, meet deadlines and follow up critical issues.
 Liaise between management and employees on all administration and personnel matters.
 Coordinate with various groups within organization and provide accurate, efficient and committed office work support in completing daily activities.
 Confer with other departments to exchange information, coordinate activities and promptly resolve issues.
 Prepare memos, letters and reports