Receptionist
Al Barsha Veterinary Clinic
Total des années d'expérience :12 years, 11 Mois
answer phones and respond to customer requests
sell product and place customer orders in computer system
provide customers with product and service information
transfer customer calls to appropriate staff
identify, research, and resolve customer issues using the computer system
follow-up on customer inquiries not immediately resolved
complete call logs and reports
research billing issues
research misapplied payments
dealing with telephone and email inquiries
scheduling and attending meetings
creating agendas and taking minutes
arranging appointments