Maria Moubarak, Marketing Manager

Maria Moubarak

Marketing Manager

Logicom Distribution

Location
Lebanon - Beirut
Education
Master's degree, Distribution
Experience
12 years, 7 Months

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Work Experience

Total years of experience :12 years, 7 Months

Marketing Manager at Logicom Distribution
  • Lebanon - Beirut
  • My current job since August 2016

Develop and execute marketing plan for the quarter & year
 Develop and implement an integrated range of marketing concepts and methodologies, plan and develop marketing strategies consistent with the overall goals and objectives of the business
 Implement activities defined in quarterly marketing plan with the help of central/local Products Managers
 Partner with Sales to develop strategic channel partner programs including but not limited to in store advertising, customer shows/events and reward/incentive promotions for assigned product lines.
 Negotiate with the vendor to acquire additional incentive/promotion funds
 Implement the company’s brand activity plan in line with the group’s recommended standards
 Conduct, review and analyze the customers’ surveys
 Provide market research and analysis; prepare research-based reports and sales forecasts for senior management
 Assume responsibility for all publicity, advertising, direct mail, catalogs, exhibits, awards, vendors’ communications and website management for the enterprise
 Drive all trade and end-user advertising efforts - develop message, manage production of creative, negotiate media buys and deploy creative to appropriate media outlets
 Work with PR agencies to ensure proper messaging is communicated to press about assigned product line; collaborate on developing and deploying pitch ideas.

Marketing Officer - Lebanon and Jordan at Logicom Distribution
  • Lebanon - Beirut
  • March 2015 to August 2016
Field Sales Representative at Vivacity Sal
  • Lebanon - Beirut
  • September 2014 to March 2015

Represented Vivacity to a given geographical territory
 Maximized product availability and reachability in all pharmacies in a given area
 Ensured proper distribution, merchandising and display in all pharmacies
 Made sure all new products are immediately delivered and properly placed in the pharmacy
 Advised clients on orders to make and optimize stock availability in accordance to the sales
 Achieved monthly set sales targets
 Controlled customers credit balance and ensure on time collection
 Constantly checked expiry date and made sure that all policies and procedures are always followed
 Ensured accurate application of FEFO and FIFO procedures to all products, product samples and promotional materials
 Managed market return policy
 Executed and monitored promotional activities

Assistant Customer Service Representative at Blom Bank Sal
  • Lebanon - Beirut
  • October 2011 to September 2014

Attracted potential customers by answering product and service questions; suggesting information about other products and services.  Opened customer accounts by recording account information.  Maintained customer records by updating account information.  Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.  Maintained financial accounts by processing customer adjustments.  Recommended potential products or services to management by collecting customer information and analyzing customer needs.  Prepared product or service reports by collecting and analyzing customer information.  Contributed to team effort by accomplishing related targets as needed using sales techniques (selling, cross-selling, telemarketing…).

Education

Master's degree, Distribution
  • at Saint- Joseph University
  • October 2013

Marketing, sales and distribution master

Bachelor's degree, BUSINESS ADMINISTRATION
  • at Saint- Joseph University
  • June 2011
High school or equivalent, Social Economics
  • at Grand Lycée Franco- Libanais, Beirut
  • June 2007

Specialties & Skills

Marketing
Distributions
Management
Customer Focus

Languages

English
Expert
Arabic
Expert
French
Expert

Training and Certifications

Advanced Social Media Workshop (Certificate)
Date Attended:
November 2017
WHO code and Application to Nestle (Training)
Training Institute:
Nestle
Date Attended:
September 2014
Duration:
8 hours
Workshop on Social Entrepreneurship (Training)
Training Institute:
Samir Zehil
Date Attended:
May 2011
Duration:
4 hours
Merchandising Program (Training)
Training Institute:
Nestle
Date Attended:
October 2014
Duration:
6 hours
The Art of Service and Etiquette (Training)
Training Institute:
Phi Management
Date Attended:
December 2013
Duration:
8 hours

Hobbies

  • Basketball
  • Extreme Sports
  • Travelling
  • Guitare