Maria Muhammad Aslam

Managed inbound and outbound calls, delivering excellent customer service
Resolved customer issues and handled complaints effectively
Maintained accurate records of customer interactions
Developed strong communication and client-handling skills

Taught students essential computer and IT skills
Provided training in Microsoft Office (MS Word, Excel, PowerPoint)
Introduced students to basic graphic design concepts
Delivered lessons on hardware and software fundamentals
Conducted short technical courses to improve students digital skills
Supported students in building confidence and practical knowledge
Computer Hardware & Software Knowledge

Conducted detailed analysis and verification of international and cross-country data, including
asylum-related records
Reviewed and validated sensitive documents such as ID cards, passports, bank accounts, and
credit card information
Performed accurate data entry and input tasks while maintaining high levels of precision
Ensured document authenticity and carried out thorough verification processes
Analyzed multi-country data and maintained consistency, accuracy, and compliance with
standards
Handled confidential information with professionalism and strict data security practices