Recruitment
Quest Search and Selection
Total years of experience :16 years, 3 Months
Recruitment Advertising and Applications Processing
• Analyse candidate applications in order to provide refined shortlists of suitable applicants for the various jobs being advertised
• Write advertisements and run these on job-board platforms.
• Use the company's CRM to put good responses onto Salesforce and enable consultants to seamlessly access the selected applicants
• Work with a consistently high levels of 'commercial courtesy' in respect of all customers
(The Philippines’ largest entertainment and multimedia conglomerate.)
Account Management & Client Servicing
● Ensured regular touch point, communication and updates with clients’ hiring managers, HR business partners, and vendors.
● Consistently met agreed baseline TAT's of 20-30 manpower requisitions of entry level to senior management roles on a regular basis.
● 100% on time delivery of daily, monthly, and quarterly reports required (e.g. Candidate Pipeline Reports, Manpower reports).
● Ensured seamless processing of all candidates from sourcing, interview assessment & assessment preparation, back/reference check, job offer acceptance monitoring.
● Effectively managed, supervised, and load balanced an average of 40-75 manpower requisitions among 3-4 junior recruitment associates a monthly basis.
● Recognized as a top Service Owner for Customer Service Delivery.
○ Business Units handled: Digital Media, Integrated News and Current Affairs, Integrated Marketing, Information Technology, Research and Data Analytics, Customer Relationship Management (CRM and CLM), Legal, Executive Office, Telco (ABS-CBNmobile), among others
● University Relations and Partnerships
● Digital Recruitment and Social Media Management
(One of Asia Pacific’s leading locally-owned IT-based service providers. Operates across New Zealand, Australia, Malaysia and the Philippines.)
● Supported the full lifecycle recruitment processes for the Philippines and Malaysia requisitions.
● Conducted language assessment and behavioral interviews, administered assessment tools, and endorsed short-listed candidates to requesting unit heads based on established periods.
● Managed client accounts and attend calibration sessions with Training and Operations.
● Posted ads for the openings on social media and various job boards.
● Ensured recruitment compliance for COPC Standard Requirements.
(A global provider of business process outsourcing services through over 100 offices worldwide.)
● Implemented recruiting and marketing plans for brand activation and other sourcing channels.
● Supported the Operations Team in the completion of staffing strategies and ramp demands.
● Screened and conducted initial and behavioral interviews to qualified prospects for hire and provide complete and accurate information to candidates about the company and its openings.
● Maintained accurate and well-ordered documentation on all candidates, searches and other recruiting activities to ensure 100% audit compliance.
● Created post mortem and statistical analysis.
● Traveled to offsite locations for Recruitment and staffing requirements.
(Based in the Philippines with a multinational management team, specialized in publishing products and solutions.)
● Completed Project: E&W - the first BPO Directory in the Philippines
● Assisted the Project Head in the development of the project’s marketing plans and strategies.
● Communicated and presented to target market and audiences (BPO companies and organizations.
● Did copy writing, proofreading, and editing.
● Liaised with designers and printers for the production of the directory.
● Arranged for the effective distribution of marketing materials.
● Was outsourced for AVON Philippines as a copywriter for their 8-page monthly dealer newsletter - Hello Tomorrow from 2009-2011.
Usage Marketing Department Trainee
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