Customer Service Representative
Mabanee
Total years of experience :16 years, 9 Months
In-chArge of student passport
Responsible for updating their visa
Do the visa extension or any immigration related issue
Pick up and drop off foreign student at the airport
Liaising diffirent types of documents
Attends seminars and meetings
Prepare and submit customer invoices
Code, post and receipt payments
Prepare and coordinate deposit activities
Perform all necessary account, bank and other reconciliations
Monitor customer accounts for non payment and delayed payment
General accounts payable functions
Check, verify and process invoices
Prepare payments for signature
Sort, code and enter accounts payable data
Analyze discrepancies and unpaid invoices
Maintain vendor files
General Payroll functions
Collect, confirm and process timesheets and overtime
Verify taxes and other deductions
Prepare and distribute payroll checks
Track employee vacation and sick time
Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Mail also schedule meetings and travel for executives.
• Handling ticketing & reservations for customers.
• Carry out all follow up procedures pertaining to customer travel, i.e. reconfirmation of airline tickets, tour confirmation, booking / reservation etc..
• issue and re-issue revalidation.
• Maximize sales and revenues by booking and ticketing return journeys, selling holiday packages and other travel related products and services.