Executive Medical Secretary cum Receptionist
Al Zahra Private Hospital
Total des années d'expérience :12 years, 5 Mois
Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations for lab tests.
Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel.
Produces information by transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence; planning, organizing, coordinating and controlling projects.
Provides historical reference by developing and utilizing filing and retrieval systems; maintaining patient records; recording meeting discussions.
Generates revenues by completing direct patient and third-party billing; monitoring accounts receivables; initiating collection calls and reminders.
Secures information by completing database back-ups.
Maintains patient confidence and protects operations by keeping information confidential.
Maintains office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
Keeps office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Maintains quality results by following and enforcing standards.
Serves and protects the health care community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements standards.
Updates job knowledge by participating in educational opportunities; reading professional publications.
Enhances physician office reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.
Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc).
Collect deposits and balances.
Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
Handle unforeseen problems and complaints and determine eligibility for money returns.
Attend conferences to maintain familiarity with tourism trends.
Create and update electronic records of clients.
Maintain relationships with key persons.
Keep financial statements and documents.
Reach the revenue and profit targets.