Maria Yamout

I provide efficient and personalized guest service by managing front-facing communication, addressing customer and tenant requests,
resolving issues promptly, and reporting guest feedback to management.
Supported end-to-end events, while gaining hands-on experience in behind-the-scenes operations, teamwork, and the importance of
precision in large-scale event execution.

Developed and executed innovative social media strategies to enhance brand visibility and audience engagement.
Created, scheduled, and managed high-quality visual content across multiple platforms, ensuring consistency with brand identity.
Monitored and analyzed social media performance metrics to optimize content and achieve measurable results.

Conducted a competitive analysis of Beirut Souks digital presence and benchmarked leading local and international malls for major
occasions.
Researched and proposed suitable events and suppliers, and supported the implementation of the centers digital strategy.

Oversaw key responsibilities in the cosmetics department, developing strong product knowledge and practical expertise.
Engaged with customers to provide accurate information, address inquiries, and collect feedback to support product development and
enhance sales performance.