ماريا دولسي كيمبو, Sales Coordinator/ Secretary/ Admin. Asst.

ماريا دولسي كيمبو

Sales Coordinator/ Secretary/ Admin. Asst.

Beta Information Technology (Beta Group)

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Marketing
الخبرات
14 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 4 أشهر

Sales Coordinator/ Secretary/ Admin. Asst. في Beta Information Technology (Beta Group)
  • الإمارات العربية المتحدة - دبي
  • مارس 2013 إلى ديسمبر 2013

SALES COORDINATOR
* Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
* Prepares and then follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.
* Prepares sales order and final handover documents (Proposal, Vendor’s Discounts) to the Project Dept.
* Able to efficiently respond to any online or telephone queries in a calm and friendly manner.
* Must liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.
* Able to work closely with the Sales team to assess the progress of the department and develop Sales strategy accordingly.
* Required to produce reports on progress within the department and outline any developed strategies to improve.
* Responsible for overseeing any supercharges and evaluating any alterations to both external and internal staff.
* Act as a Personal Secretary of the Sales Manager.

SECRETARY/ ADMIN. ASST.
* Devising and maintaining office systems, including data management and filing;
* Arranging travel, visas and accommodation and, take notes or dictation and provide general assistance during meeting;
* Screening phone calls, enquiries and requests, and handling them when appropriate;
* Meeting and greeting visitors at all levels of seniority;
* Organizing and maintaining diaries and making appointments;
* Dealing with incoming email, faxes and post, often corresponding on behalf of the manager;
* Taking dictation and minutes;
* Producing documents, briefing papers, reports;
* Liaising with clients, suppliers and other staff.
* Preparing the montly payroll in the absence of the receptionist.

Sales Coordinator/ Admin Asst/ Secretary/ Customer Service / Receptionist في Apitech X-Calibur Trading LLC
  • الإمارات العربية المتحدة - دبي
  • مايو 2008 إلى فبراير 2013

Sales Coordinator/Admin In-Charge/ Secretary/ Receptionist
▪To assist and support the General Manager in achieving operational and sales objectives.
▪Responsible for order processing and order confirmation.
▪Preparing written quotations/pro-forma invoice.
▪Correspond with customers on their requirements and needs via emails and phone calls. Process customer enquiries arriving thru fax and thru company website.
▪Coordinate with the warehouse regarding readiness and deliveries of the materials and handling the stock checking weekly.
▪Efficiently manage the flow of orders and deliveries to customers.
▪Visiting the warehouse for supervision of the materials.
▪Provide administrative support to Sales management.
▪Advising the Finance department on received order and keeping an updated list of received orders and submitted quotations.
▪Invoicing / Sales Order /Submittals/ Delivery Notes process
▪Maintain the Customer complaints register and ensure them better services.
▪Record, follow up and monitor the timely execution of customer orders.
▪Arrange for timely and accurate issue and recording of customer invoice.
▪Answer all incoming calls and handle caller’s inquiries whenever possible.
▪Re-direct calls as appropriate and take adequate messages when required.
▪Greet, assist and/or direct visitors.
▪Receive, direct and relay telephone messages and fax messages.
▪Receive the mails and deliver.
▪Open and date stamp all general correspondence.
▪Maintain the general filing system and file all correspondence.
▪Assist in planning and preparation of meetings and conferences.
▪Make preparations for council and committee meetings.
▪Maintain an adequate inventory of office supplies.
▪Provide word processing and secretarial support.
▪Develop and maintain a current and accurate filing system.
▪Monitor the use of supplies and equipment.
▪Coordinate the repair and maintenance of the office equipments.
▪Perform other related duties as required.

Teller / Customer Service Representative في Ebusiness Services (Western Union) -Phils
  • الفلبين
  • فبراير 2005 إلى مارس 2008

1. Facilitates clients Inbound & Outbound money transfer transactions
2. Acts as fund custodian and orders a supply of cash to meet daily needs.
3. Provides supplementary information to the clients regarding new offers and
quotes unit exchange rates, following daily international rate sheets or
computer displays.
4. Maintaining an accurate client database for company development plans.
5. Balance currency and coins in cash drawers at ends of shifts, and calculate
daily transactions using computers, calculators, or adding machines.

New Accounts in charge في Development Bank of the Philippines (DBP)
  • الفلبين
  • أغسطس 1999 إلى فبراير 2006

1. Interview new clients to obtain information needed to open new accounts.
2. Answer customers' questions, and explain available services such as deposit
accounts, bonds, and securities
3. Inform customers of procedures for applying for services such as ATM cards,
direct deposit of checks, and certificates of deposit.
4. Compile information about new accounts, enter account information into
computers, and file related forms or other documents.
5. Answer customers' questions, and explain available services such as deposit
accounts, bonds, and securities.

الخلفية التعليمية

بكالوريوس, Marketing
  • في University Of San Agustin (Iloilo City)
  • أبريل 1999

Specialties & Skills

Receptions
Customer Interactions
Sales Order Processing
Administrative Duties
Invoice Processing
Computer Literate
Excellent Command of English
Customer Interactions

اللغات

الانجليزية
متمرّس
الفيلبينية
متمرّس

التدريب و الشهادات

Customer Service/ Front Offce (تدريب)
معهد التدريب:
EBusiness Services (Western Union ) -Phils
تاريخ الدورة:
August 2006