BANK TELLER
BANK OF CHINA LTD ABU DHABI
Total des années d'expérience :29 years, 9 Mois
Records all transactions promptly, accurately in compliance with bank procedures
• Provides responses on inquiries regarding checking and savings accounts and other bank related products
• Sends FTS and Telegraphic Transfers
• Handles Central Bank’s email and portal
• Recommends resolution to issues and problems with customer's accounts
• Initiates on opening new accounts
• Promotes and provides information on bank products and services to customers
• Handles cheque clearances (ICCS) for the branch
• Provides estimates of Foreign Exchange and FX trading with customers
• Administers buying and/or selling and transfer of bulk cash to Wholesale Division, Operations Department, other branches and individual clients
• Administers processing Inward and Outward remittances of the branch
• Monitors daily transactions to ensure Compliance set by Central Bank of U.A.E. in relation to Anti-Money Laundering Law of UAE
• Supervises and monitors of all cancellations and recalls of funds, Telegraphic Transfer, Western Union Money Transfer, Demand Drafts and Instant Cash to correspondent banks and tie-ups
• Posts queries and complaints from customers with correspondent banks and tie-ups
• Sends Telegraphic Transfer and monitors pending Telegraphic Transfers to TELEX department
• Conducts all Western Union Money Transfers
• Ensures validation of payees on all acknowleged and issued receipts accepted on cashier’s machines
• Prepares various account entries
• Authorize payments of withdrawals against deposits within prescribed limits
• Quoting of Foreign Exchange and FX Dealing with customers
• receive and count working cash at beginning of shift
• identify customers, validate and cash cheques
• accept cash and cheques for deposit and check accuracy of deposit slip
• process cash withdrawals
• perform specialized tasks such as preparing manager’s cheques, demand draft orders, issuing traveler's checks and exchanging foreign currency
• perform services for customers such as ordering bank cards and cheques
• receive and verify loan payments, mortgage payments and utility bill payments
• record all transactions promptly, accurately and in compliance with bank procedures
• balance currency, cash and checks in cash drawer at end of each shift
• answer inquiries regarding checking and savings accounts and other bank related products
• attempt to resolve issues and problems with customer's accounts
• initiate and open new accounts
• explain, advise on and promote bank products and services to customers
• handles clearing cheques (ICCS) for the branch
• was trained to be a Head Teller
• Quoting of Foreign Exchange and FX Dealing with customers
• Dealing of Traveler's cheques from customers
• Responsible for buying and/or selling and transfer of bulk cash to Wholesale Division, Operations Department, other branches and individual clients
• Accepts payment of Telegraphic Transfers, Demand Drafts, Western Union Money Transfer, Instant Cash and other miscellaneous transactions such as: National Bonds Subscriptions Credit cards payments and Post Card Millionaire etc.
• Responsible for processing Inward / Outward remittances of the branch
• Monitoring of daily transactions to ensure Compliance set by Central Bank of U.A.E. in relation to Anti-Money Laundering Law of UAE
• In-charge in handling and monitoring of amendments, cancellations, and recalls of funds; Telegraphic Transfer, Western Union Money Transfer, Demand Drafts and Instant Cash to correspondent banks and tie-ups
• Correspondence of queries and complaints from customers with correspondent banks and tie-ups
• Sends Telegraphic Transfer and monitors pending Telegraphic Transfers to TELEX department
• Western Union Money Transfer operator
• Requires payee to acknowledge receipt, and issue receipt on related transactions that are properly validated and accepted on cashier’s machine
• Prepares various account entries
Adopted and implemented the prescribed Bank Operating Policies and Administrative Control Procedures on Cash or Cashiering Operations and Customer Service Functions.
• Primary responsible for Fund Management in the Bank, Security Cash Control and Proper Maintenance of the Cash Vault.
• Area Cash Center In-Charge for receiving and funding the other 10 Branches for any overage and shortage of funds to meet and maintain the cash limit and requirements of the same.
• Responsible for handling safe deposit, bonds/coupons, checkbook and night drop activities.
• Monitored ATM Machines if it is operational with sufficient cash load and in proper order or condition.
• Supervised all Tellers Functions including cash handling, balancing, customer service, transaction handling time and conducted performance appraisal being highly recognized by management for any disciplinary action or recommendations.
• Trained and mentored 15 Tellers - all continue to work and excel in their positions.
• Performed managerial functions in the absence of the Manager or Assistant Manager and authorized person for supervisory override/approval in verifying large amount of deposits, withdrawals, cashing of checks, vouchers approval etc.
• Compliance with the Anti Money Laundering Regulations of the Local Central Bank and monitoring implementation of the same.
CONSISTENT HONOR STUDENT DURING ELEMENTARY AND HIGH SCHOOL