Senior Processor
Mashreq
مجموع سنوات الخبرة :4 years, 6 أشهر
Mona B. Parikh
( 00971 50 3185818
* mariam.awais15@gmail.com
PERSONAL DETAILS:
Date of Birth: 24/12/1987
Visa Status: Husband’s Sponsorship
Marital Status: Married
Passport No: L3443534
Nationality: Indian
OBJECTIVE:
To join an interactive organization that offers a constructive workplace where my competence and skills can be utilized thereby innovating the work culture for the betterment of all parties concerned.
EDUCATIONAL QUALIFICATION:
Bachelor of Commerce passed in March 2008 from University of Mumbai, India.
AREAS OF EXPERTISE:
Ø Highly initiative and motivate.
Ø Ability to negotiate with people even in any difficult situations.
Ø Able to work under stressful conditions meetings with deadlines.
Ø Excellent verbal as well as written communications.
Ø Strong human relations skills to interface with managers and staff at all levels.
Ø Well versed in Windows Operating Systems.
Ø Sustained high performance
Ø Ability to understand and convey complex information.
WORK EXPERIENCE:
February 2013 till February 2015: Senior Processor in Foreign Trade Centre - Mashreq Bank, Dubai
Duties Involved - Import Department:
Ø Opening and preparation of MT-700 & MT-767 (Foreign & Local) strictly adhering to the regulatory requirements and the prevailing UCP-600 norms.
Ø Payment of Contract & Local L/C documents
Ø Maintaining & balancing the Statements of Usance, Sight & Acceptances on Month end.
Ø Handling of complete correspondence related to Import Department
Ø Maintenance of import business records (Weekly, Monthly, Quarterly, Six Monthly, Yearly)
Ø Posting of Daily Activity vouchers & preparing approvals from regional and local credit committees for LC opening.
Guarantee Department:
Ø Handling and Payment of all types of claims received against Letter of Guarantees & strictly follow up with RM’s as well as client till payment or waiver.
Ø Issuance & Checking Letter of Guarantees MT-760 & Amendments MT-767 as per URDG-758 & UAE Law (as applicable)
Ø Recovery of commission of auto-renewal/open-ended Guarantees on daily basis & claim charges from correspondent bank (if required)
Follow-up with correspondent bank by swift for recovery of Counter Guarantees commission, extend or pay cases & claims & other dispute
Correspondence with customer and Correspondent bank regarding Payment of Guarantee’s claims
Excellent knowledge of Swift systems & command over preparation of all MT’s on SWIFT Alliance.
July 2012 till February 2013: Project Coordinator Core banking - Mashreq Bank, Dubai.
Duties Involved:
Ø SAT scoping and preparation.
Ø Testing, surviving applications.
Ø Updating logs.
Ø Follow with TGS team.
Ø Core banking implementation.
Sep 2010 - Jun 2012: Personal Banking Advisor - Mashreq Bank, Dubai.
Duties Involved:
Ø Speaking with Corporate and Retail Clients on a day-to-day basis, providing efficient and impeccable investment Plans.
Ø Part of a Sales and Support Driven Force to achieve daily objectives and targets set according to the banking operations.
Ø Efficient Client Complaint management from the perspectives of ensuring Customer Satisfaction within the length of turnaround time.
Sep 2008 - Aug 2010: Collection Executive & Recovery Officer - Barclays Bank, Dubai.
Duties involved:
Ø Reviewing customer’s overdue balances.
Ø Considerable knowledge of effective collective techniques and ability to apply them.
Ø Compose effective collection correspondence.
Ø Plan and supervise the maintenance of an appropriate recordkeeping system for customer loan accounts and credit information.
Ø Data processing in order to assist in the preparation of recovery procedures.
Ø Conducting data and voice telecommunications in order to assist in preparation of recovery process.
Ø Planning techniques and technologies as well as methods used in the process.
Mar 2008 - Jun 2008: Telemarketing Operator - Pan Arab Research Centre, Dubai.
Duties involved: