Mariam Chitt

• Processed 10-15 daily remittance transactions ensuring 100% compliance with AML and KYC procedures.
• Contributed to branch sales growth by 8-10% through cross-selling financial services and maintaining strong
client relationships.
• Verified customer documentation and resolved discrepancies, helping reduce transaction errors by 10-15%.
• Managed cash handling and end-of-day reconciliation with accurate balancing and no recorded shortages.

• Managed 20+ appointments per week, coordinating schedules to avoid conflicts.
• Handled 50+ client emails and phone inquiries, ensuring prompt and professional responses.
• Organized and maintained 100+ documents and files, improving retrieval efficiency by 50%.
• Assisted in preparing reports and presentations, ensuring 100% accuracy.
• Supported daily office operations, contributing to smoother workflow and enhanced administrative efficiency.

• Conducted 60+ outbound calls per day to generate leads and close deals.
• Maintained CRM records and monitored sales pipeline progress.
• Built initial customer relationships, gaining experience in client communication and sales processes.

• Managed data entry and financial records using Onyx Esperto Business software with 99% accuracy.
• Prepared invoices, receipts, and monitored daily financial transactions.
• Organized documentation system, improving file retrieval efficiency by 35%.
• Coordinated internal and external communications with suppliers and partners.
• Provided executive support, ensuring smooth daily office operations.

• Worked with international NGOs such as AVSI, ACTED, and other foundations on humanitarian and
community development initiatives.
• Supported humanitarian field projects serving 200+ beneficiaries.
• Conducted data collection and beneficiary follow-ups to ensure accurate reporting.
• Assisted in logistics coordination and documentation processes.
• Contributed to community outreach activities improving project engagement rates.

• Represented 300+ students in academic and administrative matters.
• Coordinated communication between students and faculty members.
• Supported media coverage and campus initiatives to enhance student participation.