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مريم فوده, مسؤول خدمة عملاء

مريم فوده

مسؤول خدمة عملاء·شركه oppo

Egypt

Bachelor's degree, الجغرافيا ونظم المعلومات الجغرافيه

Work experience

Total years of experience: 2 years, 7 months

مسؤول خدمة عملاء

April 2025 - Present

شركه oppo

Cairo, Egypt

April 2025 - Present

Technical support
work as customer service representative to handle technical
calls and solve problems during calls or forward them to arrange
technical visits to customers
Company industry:
Consumer Electronics
Job role:
Customer Service and Call Center

Training. Document Controller

April 2025 - Present

Dar El Benaa for construction

Cairo, Egypt

April 2025 - Present

.Organized and detail-oriented Document Controller with experience in managing, tracking, and maintaining company documents and records. Skilled in document filing, data entry, version control, and ensuring accurate documentation processes. Able to coordinate with different departments, maintain confidentiality, and work efficiently under pressure while meeting deadlines.
Company industry:
Construction & Building
Job role:
Administration

ممثل خدمة عملاء

November 2023 - April 2025

شركه وى

Cairo, Egypt

November 2023 - April 2025

Company industry:
Telecommunications

Customer service representative

November 2023 - April 2025

Xceed outsource (WE)

Cairo, Egypt

November 2023 - April 2025

Technical support
work as customer service representative to handle technical
calls and solve problems during calls or forward them to arrange
technical visits to customers.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

جامعة المنصورة

August 2023

August 2023

Bachelor's degree, الجغرافيا ونظم المعلومات الجغرافيه

Egypt

GPA (rating): Very good

GPA (rating): Very good

Mansoura university

June 2023

June 2023

Bachelor's degree, geographic and (GIS).

Egypt

Skills

COACHING
Intermediate
COACHING
Intermediate
BUDGET MANAGEMENT
Intermediate
BUDGET MANAGEMENT
Intermediate
DOCUMENT MANAGEMENT
Intermediate
DOCUMENT MANAGEMENT
Intermediate
FILING
Intermediate
FILING
Intermediate
LISTENING SKILLS
Intermediate
LISTENING SKILLS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
RESILIENCE
Intermediate
RESILIENCE
Intermediate
SORTING
Intermediate
SORTING
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate
Customer Service
Expert
Customer Service
Expert
Customer Care
Expert
Customer Care
Expert
Call Center
Expert
Call Center
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office
Expert
Microsoft Office
Expert

Languages

English
Intermediate

Hobbies

  • Great food
  • travelling
  • Surfing