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Mariam Hadadi, Administrative Assistant

Mariam Hadadi

Administrative Assistant·Alinma Bank

Saudi Arabia

Bachelor's degree, الدراسات الإسلامية

Work experience

Total years of experience: 2 years, 10 months

Administrative Assistant

September 2025 - April 2026

Alinma Bank

Riyadh, Saudi Arabia

September 2025 - April 2026


Reporting & Scheduling: Compiled and structured analyzed operational data into comprehensive dashboards
and reports for regular submission to the direct supervisor. necessary
accuracy and ensure error-free operational compliance.

Company industry:
Banking
Job role:
Administration

Digital Sales & Banking Operations Specialist

July 2023 - August 2025

Al Rajhi Bank

Riyadh, Saudi Arabia

July 2023 - August 2025


Coordination & Workflow Optimization: Liaised continuously with relevant cross-functional departments to
accelerate processing times and mitigate operational delays.

Company industry:
Banking

Education

Imam Muhammad bin Saud Islamic University

March 2023

March 2023

Bachelor's degree, الدراسات الإسلامية

Saudi Arabia

حصلت علي الدرجه العلميه

Skills

CUSTOMER ACQUISITION MANAGEMENT

Expert

CUSTOMER SERVICE

Expert

DIGITAL SALES

Expert

ECONOMICS

Intermediate

FINANCE

Intermediate

MARKETING

Intermediate

OPERATIONAL PERFORMANCE MANAGEMENT

Intermediate

SALES

Intermediate

WORKFORCE PRODUCTIVITY

Intermediate

CONSUMER DEBT

Expert

CAMPAIGN MANAGEMENT

Intermediate

ANALYTICS

Intermediate

CROSS FUNCTIONAL COORDINATION

Intermediate

CUSTOMER ENGAGEMENT

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

DATA ANALYSIS

Intermediate

DIGITAL MEDIA

Intermediate

MICROSOFT EXCEL

Intermediate

ADMINISTRATIVE SUPPORT

Intermediate

BANKING SERVICES

Intermediate

CASE MANAGEMENT

Intermediate

CONTENT FILTERING

Intermediate

INTERNAL AUDITING

Intermediate

SCHEDULING

Intermediate

Data Input

Intermediate

ELECTRONIC DATA INTERCHANGE

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

OPERATIONS

Intermediate

ORDER FULFILLMENT

Intermediate

QUALITY ASSURANCE

Intermediate

WORKFLOW AUTOMATION

Intermediate

Management

Expert

Business Development

Intermediate

Administration

Expert

Negotiation

Expert

Administrative

Intermediate

ADMINISTRATIVE FUNCTIONS

Intermediate

BUSINESS PROCESS IMPROVEMENT

Intermediate

COMMUNICATIONS

Intermediate

COMPUTER LITERACY

Intermediate

OPERATIONAL DATA STORE

Intermediate

PROJECT COORDINATION

Intermediate

PROJECT RISK MANAGEMENT

Intermediate

Data Entry

Expert

Accounting

Beginner

Microsoft Office

Intermediate

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Data Spreadsheets (Excel) Program – Human Resources Development
Financial Advisor Course
Keys to Effective Negotiation
Leadership Skills
Operational Risk Management
Customer Relationship Management (CRM)
Data Analysis using Power BI
Effective Negotiation – Doroub
Leadership Skills
Financial Advisor
Operational Risk Management
Data Analysis using Power BI
Effective Negotiation – Doroub
Leadership Skills
Financial Advisor
Operational Risk Management
Data Analysis using Power BI
-Financial Advisor
Keys to effective negotiation
-Team Leadership Skills
Operational risk management in financial institutions
Data analysis and reporting using Microsoft Power BI
Keys to Effective Negotiation
Team Leadership Skills
Customer Service Excellence
Financial Advisor
Keys to effective negotiation
Team Leadership Skills
Customer Service Excellence

Hobbies and interests

Customer relationship no agent