Senior HR Manager
Diyar United
Total years of experience :17 years, 7 Months
Strategic leadership role within the organization's Human Resources department. Primary responsibility is to lead and oversee all HR functions, ensuring the effective implementation of policies, programs, and initiatives that align with the company's overall goals and objectives. Playing a crucial role in driving HR excellence, fostering a positive work culture, and facilitating the development and retention of top talent.
Key Responsibilities:
1. Strategic HR Leadership:
- Collaborate with senior management and executives to develop and execute HR strategies that support the organization's long-term vision and growth.
- Provide valuable insights and expert advice on HR-related matters to influence key business decisions.
2. Talent Acquisition and Recruitment:
- Oversee and guide the talent acquisition process to attract and onboard skilled and diverse candidates.
- Develop innovative recruitment strategies, employer branding initiatives, and efficient selection procedures.
3. Employee Relations and Engagement:
- Foster a positive and inclusive work environment by promoting open communication and resolving employee concerns.
- Implement engagement programs to enhance employee satisfaction, motivation, and retention.
4. Performance Management:
- Develop and implement effective performance management programs, ensuring employees receive regular feedback, coaching, and growth opportunities.
- Work with managers to set performance goals that align with organizational objectives.
5. Training and Development:
- Identify training needs and design comprehensive learning and development programs.
- Support employees' professional growth by facilitating workshops, seminars, and continuous learning opportunities.
6. Compensation and Benefits:
- Oversee the administration of compensation and benefits packages to attract and retain top talent.
- Analyze market trends and salary data to ensure the company remains competitive in its offerings.
7. HR Policies and Compliance:
- Ensure HR policies and practices comply with relevant labor laws and regulations.
- Proactively address any potential legal risks and maintain ethical standards across the organization.
8. HR Metrics and Reporting:
- Utilize HR metrics and data to assess the effectiveness of HR initiatives and provide actionable insights.
- Prepare regular HR reports for senior management to aid in decision-making processes.
9. Change Management and Organizational Development:
- Lead change management initiatives and support organizational development efforts.
- Collaborate with various departments to optimize workflow and enhance overall efficiency.
To contribute to the design and delivery of people and organisational development strategies
and the management of change in support of the organisation’s strategic and operational
plans, providing information, advice and services as required. Working with teams across, but particularly HR and Operations and Finance, to support a programme of continuous
organisational performance improvement.
To support specific performance improvement initiatives, eg through the implementation of
a new behavioural competency framework and 360 degree feedback process. To design compensation packages and bonus programs that align with the company’s strategic plan. To Ensure salaries and benefits comply with the current legislation about human rights and pay equity. To Identify trends and implement new practices to engage and motivate employees. To Conduct research on employee satisfaction.
To Plan, develop, implement and as well evaluate HR policies to be in line with company and ISO requirements.
HR Skills: People Management, Employee Relations, Human Resources, Performance Management.
ISO : ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System, ISO 45001:2018 Health & Safety Management System and ISO 26000:2010 Social Responsibility
QHSE professional with the ability to design, develop, manage, and improve QHSE Management Systems consistent with ISO 9001, 14001, OHSAS 18001 now ISO 45001 and 26000 registrations. An ability to create behavioural QHSE Campaigns capable of driving a change and improvement culture within an organisation. The ability to create and adapt management systems to suit the dynamics of the organisation while ensuring that the organisational objectives and targets are addressed and met. I employ an ethical approach to QHSE management, conveying and ensuring active workforce participation, compliance and motivation.
Maintain quality, safety and environmental systems; implement and audit to achieve compliance with ISO 9001, 14001 and 45001. Provide leadership to support the management of supply chains and compliance with QHSE standards through 'Point of Work Assessments'; audit and review of operating practice and systems.
Free Lance QMS Implementation Project with Openware
Completed the project within the timeframe.
Responsibilities included but not limited to :
• Communication and Coordination
• Gap Analysis
• Developing a robust value added QMS
• Review of Process, Documentation and control Procedures
• Conduct Training on Implementation of QMS and Internal Audit
• Provide Implementation guidance and recommendation
• Assist in Close out of Non-conformities
• Provide guidance and support communicating with certification body
• Succefull completion of the external audit
• Acheivement of ISO 9001 certification along with a successfully running QMS.
-Defining quality standards and ensuring that all deliverable are of high quality as per ISO .
-Interact with the department heads/ leads to understand the existing process and document the same.
-Set and document workflow/ procedures for all departments.
-Ensure all reports to projects are escalated to the concerned head or training arranged for the quality team.
-Monitor effectiveness of the Quality, Health and Safety Assurance process/ workflow
-According to the skill-sets required for all members of the quality assurance team on the basis of the needs in the core offerings arrange trainings or awareness.
-Perform annual performance review for all process.
-Effectively participate in External & Internal Audits
-Promoting diversity and quality, Health & Safety as part of organization’s culture.
-Recruiting staff which includes creating and developing job descriptions, providing support in preparing advertisements, screening application forms, short-listing the candidates, interviewing and selecting them.
-Employee leave benefits and compensation
-Support in the Development of HR policies on issues like working conditions, employee handbook, performance appraisal, disciplinary procedures etc.
-Employee Health & Safety Monitoring
HR Coordinator:
-Dealing with employee attendance
-Dealing with Leave and Over Time administration
-Supporting HR department for day to day activities.
-Recruiting and Staffing
-Performance management and improvement tracking systems
-Assisting with employee relations
Enterprise Sales Administrator:
-Sales Force CRM application administrator: Updating Leads/Creating Accounts/ Adding Contacts/ Viewing Opportunities / Weekly Sales Force Report Generation.
-Having Complete Knowledge of Sales Force Modules, Administrate total set up.
-Provide administrative support to department staff member.
-Ensure company policies & procedures are carried out.
-Develop advance administrative system for the department.
-Implement & maintain data management system. (Salesforce)
-Building relationship with customer on admin level
-Preparing quotations & proposals for corporate mobile database services
-Raising corporate invoices
-Monitoring Collection schedules
-Responsible for efficient administrative activity & other associated events with the FCC services.
Worked under Oracle based software - RETAIL PRO SYSTEM
Preparing Purchase orders for buying department
Creating Barcodes, Costing, Pricing, Item Creation, Report Generating and printing labels for suppliers
Rectifying reports for errors relating to inventory
Update price changes and transfer data to showrooms via dial up and network.
Communicating and Effective complaint handling of showrooms and back office.
Handling Daily Sales, price changes & polling process independently on Windows 2003 server.
Creating system backups of the Server and providing complete troubleshooting of system failures.
Installing and updating POS, Softwares, Antivirus, peripherals that fulfill business needs.
CSR : -
Creating Purchase Orders
Follow up on complete Open-Orders of the company
Invoicing of orders\{Software used- MRO-Maintenance Repairs & Operations Program\}
Assisting Area Manager
All round customer support - Answering customer queries / updating etc…
Projects Administrative Assistant : -
Directly reporting to Projects Manager
Assist in monitoring e-mails for on-going projects and ensure all requests from the field are promptly coordinated with the projects manager.
Project documentation: Control and Filing
Project team request processing
Preparation of final quote - Coordinate with senior proposal coordinator
Support in sanitizing solicitation documents
Creating Invoices
Preparing Quotations
Keeping track of invoices
Contacting Customers
Assisting Seniors
Training New employees
MBA - Management of Business Administration. Specialization: Human Resource
Completed BACHELORS OF COMMERCE degree course from Mahatma Gandhi University-Kottayam- India
Passed Higher Secondary School examination from United Indian School - Kuwait in March 2003 CENTRAL BOARD OF SECONDARY EDUCATION
Passed Secondary School examination from United Indian School Additional Skills- Personal Public Speaking, Gathering Information, Surfing the Net, Gold medalist in Interschool Basket Ball Championship.
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