Logistics & Warehousing Senoir Manager
Saudi Oger
مجموع سنوات الخبرة :32 years, 0 أشهر
- Responsible for all logistics and warehousing process for Saraya Aqaba Project and Abdali Boulevard project.
- Overseeing all aspects of daily operational management involving employees, clearance agents, and engineers at the project site, suppliers and concerned government departments.
- Follow up the exemption process with Jordan Investment Board to exempt all the customs declaration for the project.
- Follow up all the customs clearance process for the inbound and outbound shipments, and insure that all required documentation is in place.
- Responsible and monitor the materials of the project and controlling the warehouse inventory, picking and shipping accuracy.
- Receiving of materials by inspecting the materials to match the purchase order.
- Managing a team of 4 operational personnel and monitoring their performance.
- Coordinate between the project employer and the subcontractors for all the clearance documentations and process.
- Coordinate with the QA/AC, the consultants and the project managers to inspect the received materials.
- Monitor and follow up the subcontractors warehousing conditions at the site.
- Monitor and follow up the project warehouse and that includes cleaning, allocation of the materials, identify the materials, security check.
- Monitor the warehousing system with the purchasing system.
• Identifying primary thrust areas of business based on market surveys and analysis. Designing and implementing strategic business development measures in order to optimize sales, volume distribution and customer service.
• Analyzing customer needs to comprehend applicability of company products, creating a vision of applying company products to match needs, formulating a proposal representing the company vision.
• Developing and implementing sales plans to accommodate corporate goals. Directing sales forecasting activities and setting performance goals accordingly.
• Targeting potential clients, expanding current accounts, formulating account strategies, negotiating and developing revenue-generating relationships with key clients for enhancing profits and market share growth.
• Projecting monthly targets, preparing action plans/ schedules, formulating initiatives for achieving the targets and providing requisite reports to the upper management in order to keep them abreast of all sales initiatives.
• Demonstrating thorough knowledge of all logistics, warehousing, freight forwarding and clearance to assure smooth execution of day to day activities of the department.
• Attending to customer inquiries, demonstrating thorough product knowledge and providing excellent customer service. Ascertaining timely resolution of customer complaints pertaining to waiving of penalties and fees.
• Identifying delinquent unsecured accounts and ensuring appropriate actions are implemented to minimize losses and maximize collections for the organization.
• Coordinating with credit controller to assure smooth execution of all debt collection activities of the organization.
• Supervising overall activities of the sales team, conducting performance reviews periodically and motivating them to accomplish set sales targets.
• Formulating and implementing commission calculation schemes for the sales team in liaison with the finance manager.
Inducted as Sales Territory Manager and charted a phenomenal growth curve to merit promotions to the post of Business Development Manager.
Designation Chronology:
• Oct 04 - May 06: Business Development Manager.
• Apr 04 - Oct 04: Credit Control Manager.
• July 02 - Apr 04: Deputy Sales Manager.
• Apr 98 - July 02: Sales Territory Manager.
Key Responsibilities as Business Development Manager (Oct 04 - May 06):
• Planned brand positioning exercises with a view to achieve targets and maximize profits. Incorporating strategic up-gradations and devising pricing strategies to capture virgin/competitor markets while ensuring customer loyalty.
• Developed and implemented strong relationships with customers, delivered customized presentations, responded to queries in order to provide the best possible level of service.
• Designed and executed aggressive strategic sales plans targeted at capitalizing existing client base to increase revenues/ profitability and expand market presence of the company.
• Ensured compliance with corporate requirements and led on commercial negotiations, which deliver both short and long term business benefits.
• Strove to maximize market share/profits by developing effective pricing strategies, whilst maintaining customer satisfaction and customer profitability targets. Periodically revised strategies based on pricing guidelines and renegotiated terms with customers to achieve volume business.
• Evaluated customer feedback to suggest modifications and incorporated the same in business strategy, thus effecting high levels of sales and achievement of company objectives.
• Kept close tabs on market dynamics and competitor activities and devised effective marketing strategies to counter the same. Collated information and formulated strategies to optimize performance parameters and business outputs.
Key Responsibilities as Credit Control Manager (Apr 04 - Oct 04):
• Planned, directed and controlled all functions and operations of collections to ensure all due debts collection goals are consistently achieved and implemented corrective actions in case of variances.
• Evaluated permissible credit for new contract applications and sanctioned the same, post examination of all related documentation, prepared agreements and credit analysis report.
• Analyzed credit policy feasibility in view of revenue generated and profits. Initiated a team to capture, monitor, verify and analyze new contracts. Incremented, decremented and terminated credit limits in view of credit history.
• Networked extensively throughout the marketplace to assess client solvency and provided feedback pertaining to policy and requisite amendments to upper management.
Key Responsibilities as Deputy Sales Manager (July 02 - Apr 04):
• Conducted market research, competitor analysis to conceptualize counter strategies and prepared research-based reports and sales forecasts for senior management.
• Supported, developed, and maximized effectiveness of sales operations to assure positive professional services, revenue growth, positive impact on margin, and high client satisfaction.
• Ensured top line sales goals and bottom line profit goals are met, by recognizing profitability/revenue impact of business opportunities and overseeing execution of product positioning strategies.
Key Responsibilities as Sales Territory Manager (Apr 98 - July 02):
• Strategized, managed, and expanded entire business area as per organizational goals/ strategies. Supported rapid sales growth through development and implementation of promotional activities with a high level of efficiency, quality and cost effectiveness.
• Reviewed and assimilated information pertaining to prospective scope for product innovation, prevalent market conditions, to optimize strategies and market positioning.
Key Responsibilities:
• Actively focused on achievement of sales targets. Expanded business reach and proactively created new sales leads / opportunities.
• Directed sales/ marketing activities of the organization, contrived marketing campaigns, developed strategic marketing objectives and creative ideas to maximize output.
• Organized training for new recruits, conducted performance reviews periodically to maintain a competent team to increase productivity, market share & profitability.
Previous Professional Experience:
Dec 90- Feb 92, Editor and Public Relations, Dar Al Bairaq
Key Responsibilities:
• Handled overall public relations activities of the company and successfully organized several seminars and conferences in order to promote a positive image of the company.
• Performed an array of day to day tasks pertaining to conducting press investigation and interviews, drafted company correspondence in the Arab newspaper while insuring strict adherence to organizational policies and procedures.
Mar 90 - Aug 90, Al Rai Al Am Newspaper, Editor.
Other Certifications & Trainings: • Certified Supply Chain Professional CSCP/ APICS ,(Feb 2015)& (Feb 2017) • Mini MBA Program, Agenda Plus, (July 09) • Freight Forwarding & Sales, Agility, (July 09) • Accounting for Non- Accountant, Agenda One, (June 09) • Project Management Professional (PMP), Agenda One, (June 09) • HR Specialist (Pay Roll Mgmt), (May 09) • Professional Selling Skills, Agenda Plus, (Mar 09) • Setting Performance Expectations, Agility, (Jan 09) • Email Etiquette, Agility, (Jan 2009) • FCPA Anti – Bribery, Agility, (Dec 2008) • CRM Deployment & Training, Agility, (Aug 08) • Government Procurement, Agility, (July 08) • Code of Business Ethics, Agility, (June 08) • Supply Chain Mgmt., Agility, (Dec 07) • The One Minute Mgmt. Techniques, Agility, (Sept 07) • Communication Skills, Trainedge, Agility, (Aug 07) • Miller Heiman Strategic Selling & Conceptual Training Course, Agility, Amman, (Nov 06) • Communication & Presentation Skills Workshop, Trainedge, Amman, (Aug 06) • Best in Class-Field Sales, DHL, Beirut, (Jan 05) • Global Sales Process, DHL, Bahrain, (Dec 04) • Collection Programme, DHL, Beirut, (Oct 04) • Excellence in Collection, DHL, Amman, (Apr 04) • Logistics & Supply Chain, DHL, Beirut, (Apr 04) • Remote Area Services, Pricing, Analysis System, Pricing Evaluation, DHL, Beirut, (Mar 04) • Computer Skills, The Hashemite University, (Apr 03) • English Courses, Level 8-12, British Council, (Feb 03) • Conducting Successful (PEAP), DHL, Amman, (June 02) • Performance Evaluation & Assessment • English Course, Level 9, Yarmouk Cultural Center, (Sept 01) • Professional Selling Skills Modern Technology C&T • Introduction to Success, DHL Amman, (May 00) • Consultative Selling Skills, DHL, Amman, (Feb 00) • Consultative Selling Skills, DHL, Dubai, (June 98) • The Ready Made Package & Computer Course, Computer Int’l Center, (Oct 97) • Advertising & Its Turn in Competitive Promotion, University of Jordan, Amman, (Oct 92) • Typing Course & Operating System (DOS), Al-Farabi Cultural Center, (Aug 92)