mariam lebbakhar

Monitor the building s condition and identify the need repairs and
maintenance by calling contractors if required. Maintaining the facility and
overseeing the daily administrative operations.
By using MS Office (Word, Excel, PowerPoint, Outlook) and data analysis.
M anage a portfolio of residential properties, ensuring smooth daily
operations and tenant satisfaction.
Oversee maintenance, repairs, and contractor coordination, ensuring cost
effective and timely solutions.
Monitor rental income and prepare financial reports to support strategic
decision-making.
Negotiate leases and renewals, achieving high occupancy rates and
consistent revenue growth.
Implement process improvements to enhance efficiency and tenant
communication.

• Transitioning from Facilities Manager to Education Officer, I bring a strong focus on enhancing student engagement and comprehension.
• Developed and implemented strategies to create a conducive learning environment, ensuring safety and accessibility for all students.
• Supervised and coordinated educational activities, fostering collaboration and teamwork among learners.
• Extended educational initiatives beyond the classroom, utilizing creative approaches during lunch and recess to reinforce knowledge.
• Committed to continuous improvement in educational practices, leveraging feedback to enhance student learning experiences.
• Passionate about empowering students and supporting educators in achieving academic success.

first point of contact, resolving student queries regarding welfare,
finance, and academics while using digital tools to track engagement,
process data, and maintain online
Administrative and Computer Tasks: Database Management and
Maintaining accurate student records and interaction logs
Data Processing and applications for mitigating circumstances,
suspensions, withdrawals, and financial support/bursaries.
Digital Content Creation: Creating and updating electronic guides,
webpages, and informational materials for students.
Office Administration: Providing front-of-house support, including
managing high-volume email inboxes, answering telephone enquiries, and
setting up meetings.
Report Generation: Extracting and analysing data from spreadsheets to
prepare statistics on service usage
Key responsibilities: Support students with progression options such as
applications for further study and work, ensuring they are guided to
appropriate choices. Participate actively and flexibly in a range of
university-wide activities, such as duty rotas, enrolment and marketing
events and staff and student activities, Respond to enquiries from
personal callers and direct students and visitors to appropriate locations
on the site. Receive, record, and pass on enquiries to the appropriate
person in a timely, efficient, and courteous manner

support professors in implementing curriculum for classes and
supervising activities and working with students on an individual, small
group or whole-class basis.

As Guest Manager I am the main point of contact for guests,
providing assistance and help throughout the guest stay. Responsible for
giving a warm reception to guests and making sure that they are satisfied
with their stay.
Welcome guests during check-in and checkout.
Handling guest complaints and concerns in an efficient and timely
manner.
Overseeing VIP guests, arrivals, and departures.
Coordinating and multi-tasking job duties in a busy environment.
Ensure that the highest level of service is provided to all guests and
clients of the hotel by the front office to maximise guest satisfaction.

• Understanding the Business and Economic Environment
• Statistics in world economy
• Skills, Methods and Analysis
• Sustainability, Business and Responsibility
• Marketing and Creative Industries
• market industry and The Environment
• Safety, Security and Psychology for business industry