Mariam Moukalled

• Design, build, and maintain scalable data pipelines and ETL workflows on Google Cloud Platform using
BigQuery, Dataform, and Dataflow.
• Develop and manage real-time data streaming solutions using Apache Kafka for high-throughput event
processing.
• Create and maintain interactive dashboards and reports using Tableau, Power BI, and Metabase to support
data-driven decision-making.
• Administer and customize Salesforce CRM including custom object development, APEX triggers, workflows,
process automation, and user management.
• Develop custom Salesforce integrations with internal systems and third-party platforms via REST
APIs, Platform Events, CDC.
• Implement data modeling strategies and maintain the company data warehouse ensuring data quality and
accessibility.
• Collaborate with cross-functional teams to define KPIs and deliver actionable business insights.
• Lead AI agentic development initiatives using multiple platforms with tool calling and Model Context
Protocols (MCPs).
• Mentor junior team members on data engineering best practices, cloud architecture, and BI tooling.

• Designed and developed the companys Business Intelligence and reporting system based on KPIs serving
multiple departments.
• Restructured and administered the company Salesforce CRM, including data transfer, migration, and custom
development.
• Built API integrations with counter parties to feed the data warehouse with real-time financial data.
• Performed data modeling and analysis to support business strategy and operational decision-making.
• Developed portals and back-office systems using PHP frameworks (CodeIgniter, Laravel).
• Automated various business processes with Salesforce workflows and custom APEX development.

• Performed onsite software installation and bug resolution for Bluering Banking software.
• Developed Oracle forms and reports; migrated databases and implemented new stored procedures.

• Served as graduate assistant for HTML, CSS, and JavaScript courses.
• Taught Microsoft Excel to business students.

• Developed websites using WordPress and Joomla frameworks.
• Built e-commerce modules and customized CMS solutions.