sales representative customer service
The Futuristic Telemarketing Solutions
مجموع سنوات الخبرة :1 years, 2 أشهر
With a solid background in customer service and telemarketing, combined with my experience in Medicare campaigns and Annual Enrollment Period, my tenure at TFT, The Futuristic Telemarketing Solutions Company, further strengthened my communication abilities and provided me with valuable experience in handling diverse customer inquiries during the Annual Enrollment Period of Medicare.
Throughout my career, I have honed my skills in customer relationship management, problem-solving, and attention to detail. My experience as a Customer Sales Representative in various campaigns, including Medicare, Final Expense, COVID-19 Test Kits, and Auto Insurance, has equipped me with a comprehensive understanding of healthcare systems and insurance processes. I have successfully navigated complex enrollment procedures and effectively communicated with clients to address their needs and concerns.
In my role as a Team Lead at a Digital Telemarketing Solutions Company, I developed strong leadership and organizational skills while overseeing a team of professionals. I facilitated training sessions, monitored performance metrics, and implemented strategies to improve efficiency and customer satisfaction.
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