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Mariam  Pangcoga , Administrative Assistant

Mariam Pangcoga

Administrative Assistant·Token 13 Software LLC

United Arab Emirates

Master's degree, Public Administration

Work experience

Total years of experience: 9 years, 6 months

Administrative Assistant

August 2025 - Present

Token 13 Software LLC

Dubai, United Arab Emirates

August 2025 - Present

Provide comprehensive administrative and executive support to senior management, ensuring smooth day-to-day office operations.

Manage calendars, schedule meetings, appointments, conference room bookings.

Handle incoming calls, emails, correspondence, and serve as the primary point of contact for internal and external stakeholders.

Prepare reports, presentations, business correspondence, meeting agendas, and minutes while maintaining strict confidentiality.

Coordinate domestic and international travel arrangements, including flights, hotel bookings, visa documentation, transportation, and detailed travel itineraries.

Maintain organized filing systems, employee records, contracts, and confidential company documents in both physical and digital formats.

Assist with HR administration, including onboarding, employee documentation, visa processing, and maintaining personnel records.

Process invoices, purchase requests, and coordinate with the finance department to ensure timely payments and accurate documentation.

Liaise with suppliers, vendors, service providers, and external partners to support office operations.

Monitor office supplies, equipment, and inventory, ensuring adequate stock levels and efficient office functionality.

Organize meetings, company events, and employee engagement activities from planning through execution.

Coordinate with internal departments to facilitate communication, project follow-ups, and administrative support.

Perform administrative and personal assistance tasks as assigned by senior management, ensuring priorities are handled efficiently and professionally.

Handle calls, emails, and front desk responsibilities professionally.

Company industry:
Software Development
Job role:
Information Technology

Administrative Assistant/ Receptionist

April 2021 - June 2025

Provincial Government of Bukidnon

Malaybalay, Philippines

April 2021 - June 2025

Provided front-desk reception & assisted in their inquiries.
Handled incoming & outgoing communications, emails, & official documents.

Prepared, organized, & maintained record keeping of daily operations.

Assisted in scheduling meetings, appointments, & official activities of personnel.

Performed clerical duties such as filing, photocopying, data entry, encoding, & basic correspondence.

Company industry:
Public Administration
Job role:
Administration

Sales Executive

January 2018 - March 2020

Four Seasons Ramesh Gallery

Dubai, United Arab Emirates

January 2018 - March 2020

Assisted walk-in clients and responded to product inquiries with tailored interior design recommendations.

Provided expert guidance on product selection while introducing new collections and design concepts.

Maintained visual merchandising standards, ensuring displays aligned with brand aesthetics.

Coordinated with logistics and warehouse teams to manage inventory, track stock levels, and support timely product deliveries.

Handled incoming and outgoing calls, resolving client inquiries.

Company industry:
Interior design
Job role:
Sales

Sales Associate

September 2015 - September 2017

PIERRE HERME PARIS

Dubai, United Arab Emirates

September 2015 - September 2017

Provided personalized product recommendations to walk-in clients, driving upselling and cross-selling.

Processed cash and card payments efficiently using POS systems, following company policies and maintaining daily cash reports.

Maintained store displays by ensuring timely replenishment of sold items.

Utilized stock management system for inventory tracking, transfers, & organization.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Bukidnon State University

March 2013

March 2013

Master's degree, Public Administration

Philippines

Bukidnon State University

March 2006

March 2006

Bachelor's degree, Business Administration

Philippines

Skills

OFFICE ADMINISTRATION

Intermediate

Communication Skills

Intermediate

Organizational Skills

Intermediate

Management Skills

Intermediate

Microsoft Office

Intermediate

Customer service

Intermediate

Multi-tasking

Intermediate

Attention to details

Intermediate

Languages

English

Expert

Training and Certifications

Certifications
Make-Up Basic and Advance Certificate

Hobbies and interests

Reading
Cooking
Traveling