maria salve sadsad

receptionist/secretary at al ahli hospital

• Qatar - Doha
• November 2008 to January 2011

DUTIES AND RESPONSIBILITIES:

 Received and registered guest with appropriate doctor according to their problem and create guest file.
 Anticipate guest needs and provide information and directs them to proper area or personnel.
 Received and answering phone calls and emails.
 Transfer calls to other Departments.
 Post list on the bulletin board for easy references of any insurance that has sent through emails by insurance officer.
 Discharge the guest after seeing by the doctor and arranged payments for all the test and procedures done.
 Arranged all the insurance forms and pre approval for submission to insurance department. Daily TPP
 Create a turn over report of money, vouchers for the next working shift schedule.
 Do appointments for each guest.
 Entering medical investigations and procedure in the system that was ordered by the doctor.
 Arranging schedule of guest upon receiving approval from insurance department to do the necessary procedure that was approved.